GSNL 6 LKQ ECP UK

Supporting you and your business

GARAGE SUPPORT Supporting you and your business

2022 Edition 6

What’s inside?

⊲ Power up your workshop ⊲ One month free trial with LKQ Academy ⊲ EV charging ⊲ Winter health check.

AWARDS WINNER 2022 MOTOR FACTOR OF THE YEAR

AWARDS WINNER 2022 TRAINING SCHEME OF THE YEAR

Call your local branch now!

Why test batteries? POWER UP YOURWORKSHOP AND TEST EVERY BATT ERY Are you checking every battery that enters your workshop? If not, then you’re missing out on a huge profit opportunity… Testing the health of a customer’s battery is paramount to keeping their vehicle on the road. By automatically testing every vehicle that comes into your workshop, you’ll be taking your customer service to the ‘next level’. Whether you’re letting your customers know they can rest easy that their battery is in good health, or giving them the opportunity to update their failing battery before they leave your workshop – both outcomes have a positive impact on your workshops reputation, and increase your chances of repeat custom.

Did you know?

One in three vehicles entering

Three out of four customers would

your workshop could require a new battery?

purchase and replace a battery the same day

It should take no longer than 10 minutes to check a standard lead battery

40% of national breakdowns occur from a direct result of battery failure

What can you potentially earn from testing every vehicle that enters your workshop?

NOT START-STOP A

START-STOP A

Average battery profit from testing:

Standard Batteries

Start-Stop Batteries

£123 .00 £60 .00 £183 .00

Average selling price to customer Workshop average hourly labour rate

£59 .00 £60 .00 £119 .00

Total price to customer*

A workshop typically has 10 vehicles a day (depending on size) testing these vehicles could translate into 3 vehicles requiring a new battery a day (1 in 3) *Total minus workshop battery purchase

Potential return:

Testing

Standard Batteries

Start-Stop Batteries

£549 .00*

Daily (3 a day)

£357 .00*

Weekly (15 a week) Monthly (60 a month)

£1,785 .00* £7,140 .00*

£2,745 .00* £10,980 .00*

*Total minus workshop battery purchase

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“Power up” your workshop

Making the most of battery opportunities

Why is this important? When a customer’s vehicle enters your workshop for planned work or a service, test the battery as part of the course. It doesn’t take long to do, if its in good shape then it’s a good news story to your customer. If it’s on it’s way out or will fail imminently, let your customer know. The likelihood your customer will want it to be changed (stats say one in three will) .

Did you know? Over 40% of yearly national breakdowns are caused by a faulty battery. Thousands of vehicles are towed off to nominated garages to have this simple fault rectified, that vehicle owner may have been in a garage a week before having a service or planned work without this fault being picked up. The result may make the customer think twice about going back to this garage.

40% is a big number. By testing you can take advantage of this available work, prevent an unnecessary tow off for a customer, and create a better lasting customer service experience.

One of the many reasons for failure is hot and cold weather... Weather plays a huge part when batteries go bad. This summer we have seen prolonged spells of searing heat. Heat, like cold can have severe consequences on the life of a battery. The extreme warm weather weakens the battery plates, limiting the amount of charge they can hold or supply on demand – making them less effective. This isn’t noticed during the summer months, as an engine will need less power to crank, and engine oil will be thinner due to the warmer weather meaning an easier start which the weakened battery is capable of. However, as the temperature drops, oil will become more congealed and the engine will require more power/crank to turn over. The weakened plates, coupled with less electrical current due to cold weather, will probably lead to starting issues and ultimately battery failure.

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Starline batteries

We are proud to introduce the extensive Starline batteries range; the new Powerhouse in aftermarket batteries with 71 references covering standard automotive, Start-Stop, commercial, leisure and marine.

Starline batteries meet the most extreme testing conditions and are produced using the latest calcium technology. This offers improved resistance to corrosion with minimal gassing and lower self-discharge, providing maximum starting power when you need and rely on it the most. They are sealed maintenance free and never require topping up even under the harshest conditions.

Standard lead acid batteries

YEARS 3 WARRANTY

Longer service life

Improved starting performance

Leak proof

Excellent charge acceptance

Already a firm favourite with workshops throughout the UK and ROI. This no nonsense range of automotive batteries spanning 34 part numbers takes care of our vehicle car parc with ease, and with 99%+ coverage the range will have a battery perfect for your customers vehicle repair. Starline has covered off the most popular sizes from 063 / 075 / 096 / 100 but there’s plenty more in the range that will take care of the more obscure sizes.

All our batteries are manufactured with over 20 years of European “know how” and experience, are high in quality, have excellent cold cranking power and engineered to OE specification to meet and exceed the aftermarket requirements. This means batteries that start first time, every time. All this with a three year guarantee means you’ve got confidence in every fit.

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Starline batteries

AGM technology

YEARS 3 WARRANTY

Longer service life

Improved starting performance

Leak proof

Excellent charge acceptance

Greater deep cycle resistance

Maintenance free

AGM is the leading technology on the market for the most exacting requirements. AGM batteries are engineered to cope with the excess heat created by regenerative braking and the continuous on/off action of the Start-Stop system. More importantly, they power the electrics when the engine is in “sleep mode” at traffic lights or stuck in jams. Only ever replace AGM with AGM or it will fail prematurely.

EFB technology

YEARS 3 WARRANTY

Improved starting performance

Leak proof

Greater deep cycle resistance

Maintenance free

Longer service life

Outstanding charge acceptance

EFB technology satisfies requirements that lie somewhere between conventional starter batteries and AGM technology. Like AGM, EFB batteries power the electrics when the engine is in “sleep mode”. They ensure sufficient energy is always available, even when a large number of energy consumers are operating during the stop phase. Only ever replace EFB with EFB, or it will fail prematurely.

Order now on Omnipart

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Training

Boost Your Business with Learning and Development

PLATINUM PACKAGE

TECHNICAL HELPLINE

NEW

INTRODUCING OUR NEW WORKSHOP LEVEL MEMBERSHIP

What do you get access to? Access to over half a million technical queries resolved in the last 10years. ■ Got a technical question? ■ Unsure about how to repair a fault? LKQ Academy Technical Helpline has over half a million fault resolutions at your fingertips!

Platinum

PLATINUM 263990000 ■ The perfect solution to upskill your entire workshop ■ No limits to the number of people trained ■ Flexibility to change and adapt as your team does. 20 Training days + 20 eLearning courses.

£ 2,499*

■ Repair manuals ■ Circuit diagrams ■ Parts catalogues ■ Component locations ■ General troubleshooting and repairs

■ Master technicians at the end of the phone ■ Diagnostic assistance ■ Technical information ■ Real OEM portals.

■ Individual level memberships are also available ■ All memberships are 12-months, and a cost effective way to upskill your team. ALL OUR COURSES ARE FULLY ACCREDITED BY

12 month subscription from only £99 per month TRY TODAY FOR FREE

Sign up online today at www.lkqacademy.co.uk

Start your training journey today. Visit www.lkqacademy.co.uk

Offer can be withdrawn at any time. Must have a Euro Car Parts Trade account. Offer is subject to availability and cannot be used in conjunction with any other promotions. Can not be exchanged for a cash alternative.

* Prices exclude VAT. Full Terms and Conditions can be found at www.lkqacademy.co.uk

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EV garage equipment

We offer the full range of equipment for EV battery support and maintenance, sourced from the leading manufacturers in the industry. Let us know your requirements.

Auxiliary lift developed for electric vehicle batteries 581772000

EG-EVL Auxiliary Lift developed for Electric Vehicle Batteries with 1.4 Ton capacity.

■ Adjustable lifting platform ideal for removal and installation of batteries, motors and transmissions ■ Self-levelling platform with shaped wood platform for operator access under vehicle body ■ Double hydraulic cylinder system for stability ■ Alignment system with central stabilization bar for centering positioning of trolley under vehicle chassis ■ Versatile, feature-rich EV Charging Unit in three different configurations providing options for both domestic and commercial installations ■ OCPP 1.6 compliant (Latest EV charge point regulations which started to apply from July 1, 2022) ■ Always stay in control – plug and charge, mobile app or RFID controlled charging ■ Updates easily – over-the-air firmware/ software updates ■ Stands up to rough handling – impact resistant design to IK10 standard ■ OZEV grant fundable (subject to eligibility rules) – installation cost not included in purchase price.

■ Anti-crush safety stop system to

prevent hand injury during lowering

■ Lifting Height from 1000mm to 1800mm ■ Lifting/lowering in 22 Sec/20 Sec ■ Standard Power unit 1.5kW 230V Single phase 50Hz ■ Delivered only with 12 months parts only warranty ■ Made in Italy.

Rolec Zura Smart EV charging units

7.4kW Type 2 Single Socket 590771730

1x up to 22kW Type 2 Socket 3Ph 590771750 2x up to 7.4kW Type 2 Socket 1Ph 590771740

*Supply only, does not include installation and commissioning.

Vehicle Charging Cables

Handy tip Keep charging cables on site for the occasional vehicle that arrives without one in the boot. Only 2 connector configurations (Type 2 to Type 1, and Type 2 to Type 2) cover all vehicles. Simply choose 5m or 10m lengths.

Type 2 to Type 2 EV Charging Lead

Type 2 to Type 1 EV Charging Lead

5m – 592998060 10m – 592998072 Fits older Nissan and Mitsubishi.

5m – 592998070 10m – 592998071

Fits all other vehicles except older Nissan and Mitsubishi.

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ADAS calibration

The range of ADAS systems include:

AUTONOMOUS EMERGENCY BRAKING

TRAFFIC SIGN RECOGNITION

ADAPTIVE CRUISE CONTROL

BLIND SPOT DETECTION

CROSS TRAFFIC DETECTION

REMOTE ACTIVE PARK ASSIST

ADAPTIVE HEADLAMPS

LANE KEEP ASSISTANCE

Does your workshop have the right training and equipment to ensure that you customer’s vehicle is looking in the same direction as the driver?

We have the complete solutions to support your workshop We have a wide range of ADAS units from the world leading manufacturers.

Calibration and maintenance plan

Training LKQ Academy can support you with all of your ADAS proficiency training.

Payment methods Buying any new piece of garage equipment can be a significant investment for your business, but what if you need that equipment to: add a new service to your business, keep up to date with vehicle technology advancements, or upgrade an existing piece of equipment.

Easy Start Easy Start offers an initial low start finance plan on any equipment you purchase to meet your business demands. Spreading the cost enables you to pay for it while the new equipment starts to generate additional income.

Scan the QR code for more information on ADAS

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Engine DPF and carbon cleaning

Benefits The cost of living crisis means people are considering keeping their vehicles longer and are looking to reduce cost of vehicle ownership. Investing in and being able to offer Carbon Cleaning as a service will: ■ Increase the service you offer to your customers ■ Increase revenue streams for your workshop ■ Avoid losing your customer to another garage ■ Increase customer satisfaction and retention. With tighter MOT rules and limits linked to vehicle emissions, it’s vital that emission control devices such as catalysts and diesel particulate filters are functioning correctly. However, advancements in engine and emission control technology means vehicles are now more susceptible to a build-up of carbon deposits that will overtime affect the performance and lifespan of the vehicles engine and emission system.

Why carbon cleaning? Removing carbon deposit build up will help prevent costly engine repairs as well as expensive emission control system replacements. There are millions of vehicles on the road with DPF’s and up to 70% of clogged DPFs are unnecessarily scrapped which means large numbers of vehicle owners are paying more money for replacements when cleaning will restore the part to perfect working condition. ■ Reduces emissions ■ Clean blocked DPF’s ■ Improves fuel efficiency ■ Restores engine performance.

Scan the QR code for more information

Customer testimonials

AMD Tuning After researching online, it was clear that carbon cleaning was the best company. “We’re an established tuning company in the business for years, but we were still surprised at the results of the DPF cleaning machine. A great addition to our business.”

SN Autohaus “By offering carbon engine and DPF cleans we’ve added a steady new revenue stream to our busy workshop. Simple machine to use. ”

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Air conditioning – n

As the cooler months close in, we shouldn’t forget about air con. Now is the perfect time to start preparing for the next season by getting your air con machines serviced and in tip top condition. Whatever your needs we have the perfect service or service and warranty package to suit you! Why service your air conditioning machine? An annual service is essential to ensure your AC machine is working correctly – let us tell you why… Software updates

Refrigerant recharging A service will recalibrate your machine using a certified calibration weight, so your customer’s AC systems are always charged correctly for optimum system performance. Refrigerant leakage Checking for leaks at any stage of operation. Did you know refrigerant loss to atmosphere is prosecutable under the Environmental Protection Act (1990). Quality management Servicing of garage equipment may be required to comply with the terms of some ISO Quality Management Systems e.g. PAS125.

Ensure your machine is using the latest operating software to ensure its full efficiency. Refrigerant recovery As part of a service we will test major internal components to advise on their performance. System evacuation Ensuring your machine can fully dehydrate your customers vehicle and checking the AC system to help prevent internal corrosion. machine filter to ensure recycled refrigerant meets the applicable S.A.E. standard (J2099). Refrigerant recycling It is essential to change the

Provision and Use of Workshop Equipment Regulation (PUWER) 1998 Ensuring equipment is well maintened and safe to use.

Our air con service packages Don’t worry about your annual service for the duration of your package.

Air Con Machine 2 Year Service Package 263771330 £ 390 .00

Air Con Machine 4 Year Service Package 263771980 £ 700 .00

Buy one of our packages and don’t worry about your annual service for the next 2 or 4 years

What’s included in a service package:

■ Charging accuracy checked with calibration of tank scales ■ If applicable oil and dye scales calibrated to correct tolerances to avoid overcharging of a/c system ■ Additional checks during the service procedure ensure there is no refrigerant leakage at any stage of the machine’s operation ■ Any updates to latest software versions carried out and updated.

■ Machine filters changed – if required ■ Vacuum pump performance and operation checked ■ Oil level and performance of internal compressor checked to ensure fast recovery ■ Oil changed if due, to ensure machine can rapidly achieve a deep vacuum to fully de-hydrate the vehicles a/c system and help prevent internal corrosion

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not just for summer

Our air con service and warranty packages Peace of mind that your air con machine is covered and in peak conditions for the length of your package. Perfect for busy workshops.

3 Year Service and Warranty Package 263771335 £ 550 .00

5 Year Service and Warranty Package 263771985 £ 995 .00

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5

Offers apply to any new machine purchased or any machine purchased in the previous 12 months through LKQ Euro Car Parts

Package details: ■ Warranty begins from date of purchase of the machine and runs for three or five year (dependent on package purchased) ■ The price includes two or four annual services (dependent on package purchased) to be completed at or around each 12-month anniversary from date of purchase of the air conditioning machine

■ Service includes calibration of all scales, software updates, diagnostic checks – including leak checks and performance testing of individual parts ■ Calibration certificates are available upon request to meet with any audit requirements ■ Parts used on a service are invoiced at the time of service.

What’s included in a service and warranty package: ■ All call out charges ■ All engineer labour rate charges ■ All mileage charges

■ All internal components of the machine (Machine, Vac Pump, Motherboard etc.).

Excluded from service and warranty packages: ■ All wear and tear items (external parts such as covers, wheels etc) ■ Fair usage policy – if any evidence suggests a machine is damaged because of neglect or misuse then this will not be covered ■ Any service parts – filters/oils

■ Operator training and F-gas assessments ■ Any call outs in relation to operator errors will be chargeable (i.e. they have been selecting a wrong option) ■ Any additional servicing required before the annual due date due to heavy use will be subject to a further normal charge for service.

Download your “Service and Warranty 2022” catalogue from Omnihub now

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Winter health check As we head into the winter months your customers will want to know their vehicle is safe for any journey. The evenings begin to get darker earlier, and as the weather gets colder, roads can be hazardous, and accidents happen. The effects of wear and tear aren’t always obvious, so regardless of when your customers had their vehicle serviced, offering a winter health check will give your customer peace of mind.

Download your marketing pack on Omnihub

Offering a free winter health check helps customers make sure their vehicle is safe whilst also providing potential workshop revenue from any urgent repairs or maintenance identified during your checks. The health check takes approximately 30 mins to complete, so doesn’t eat too much into your working day, and can be easily added to jobs you already have booked in. To help you offer this to your customers we have created a downloadable vehicle inspection sheet for you to use, a free marketing pack to promote this service to your customers and a handy check list for customers to use. Marketing your business can seem expensive and complicated – but it doesn't have to be.

If you haven’t invested in social media yet, now is the perfect time to do so.

■ It's a free place to advertise your business; highlighting your products and services

■ Gain valuable feedback from customers helping your business to improve its products and services ■ Increase your trustworthiness and value as a business ■ Reach different customer bases.

You don't have to post everyday, and when you do post content, you can do it all from your phone!

Call your local branch now!

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