AirCon Catalogue March 2021

Technical Support

AUTOCLIMATE NATIONWIDE SERVICE SUPPORT

TECHNICAL SUPPORT TEAM ■ Highly trained in-house team of technical support advisors ■ Over 50 year’s combined experience at the end of the phone ■ A free service we do not charge for, our aim is to get your machine working again over the phone ■ Over 2/3 of the calls, we receive we can help get the machine working again at the same time without an engineer attending.

ENGINEER SUPPORT ■ National coverage of air conditioning engineers ■ Fully trained and approved engineers by the machine manufacturers ■ All carry the latest qualifications required to work on your equipment ■ As an approved supplier we have access to software updates and latest technical bulletins which several other companies do not have ■ We aim to be onsite within 3 working days where a fault occurs ■ Where required we can offer a loan machine to help keep you operational ■ We complete over 10,000 air con related jobs every year ■ Where required we can give you a fixed date for work even on servicing to ensure audits are met and passed ■ Calibration certificates issued for jobs where an email address is provided

53

AIR CONDITIONING MACHINE WARRANTY SUPPORT

On any purchase of a new air con machine, we can offer additional warranty packages to give you total peace of mind. Speak to us and we can tailor the package to your exact requirements – running from 3-5 years. Our warranty packs include as standard: ■ Each annual machine service ■ All internal components of the machine ■ Labour time and call outs in the unfortunate event an engineer is required

5

autoclimate TM