CMI Pack June 2024

Contents

2 Market overview from Kevan​ 3 State of the UK economy 5 Hints and tips from your peers Alex Lindley, Managing Director of Lindleys Autocentres and Garage Hive 8 Market dynamics and what to expect by 2027 - Aftermarket performance and forecast - MOT curve - New registration - Car parc - Used cars - Light Commercial Vehicles (LCV) - Mobility 30 Hear it from our customers (MINI tell their story)

Introduction from Kevan Wooden​ Chief Executive Officer (CEO) ​

I’m pleased we’re able to share with you the latest edition of the Customer Market Intelligence Pack. We really hope this is a useful tool to bring you the trends and insights you need to plan ahead for your business.​ ​In terms of what you’ll see in this edition, plenty of data to show the changing market dynamics such as the pressure on volumes and how inflation is driving changes within the industry.​ ​The car parc continues to change at a pace, as you all know the 2035 government target of only zero emissions vehicles being sold is changing the landscape. As well as the obvious player, Tesla, there has been and will continue to be an influx of Chinese electric vehicles. These new disruptors are certainly worth keeping an eye on.​

​Despite the volume growth of battery and electric vehicles, ICE vehicles are still dominant. ​ ​You’ll not be surprised to see MOT season remains unchanged – don’t forget to prepare for this busy period.​ ​And finally, I’m delighted to welcome Alex Lindley to this edition. Managing Director of Lindleys Autocentres and a huge driver of Garage Hive, Alex will share his perspective on how garages can remain competitive and what he sees as the challenges ahead.​ ​Thanks for your continued

33 For your consideration 34 Our customer promise

partnership. Best wishes​ Kevan