Finance Bulletin Newsletter_November 2022 V1
The Bottom Line Your monthly download of all things Finance September 2022 AJ editors note It’s great to be back after a summer of finally going home to see my family in Canada which was longer than expected due to the pandemic. Also, over the summer I went to Italy with my husband and 3 daughters, where we explored and went on amazing boat trips. I had a lot of seafood and drank plenty of wine! During my time away both in Canada and Sicily it reminded me how key it is to have a good work life balance as well as to take time out for a vacation. Take some time out with a coffee or over your lunch break to read the article below which highlights how important it is to be more grateful and to make sure we enjoy the small things in life. Not to mention that the photo on the article is so cute! Take a few minutes to read THIS. Since I have returned, many things have happened: like the Local Business Review with our European team and the survey closing. I really look forward to working through the survey results with you all and launching an action plan that we can work towards to create an even better team! So do watch this space… You would have also seen the latest announcement of our new European CEO Varun Laroyia. Prior to this appointment, he was the Chief Financial Officer for LKQ in Chicago. This is an exciting time for LKQ Europe and should also show you all that the sky is the limit in our careers - our new European CEO has a finance background.
Also, I can’t go without mentioning our amazing team who completed the Taff Trail, check out Paul’s section below for an update.
You might have already met our three interns who have joined our team for the next year. Take a moment to read about them and if you see them around, please be sure to say hello and introduce yourself.
I look forward to seeing you later this month at the Town Hall!
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Contents
AJ editors note
1
Day in the life – Mel Lowe
3
Taff Trail
6
Joke corner
8
System updates
9
Tips
10
Meet the Team
11
Milestones with ECP
15
Deal of the month
16
Presentation Skills – Sean Geens
16
Team Highlights
17
Meet the interns
19
Book of the month
22
Share your stories and ideas… Have a story or some ideas of your own you want to share? Click HERE to submit them to Jess Harris ready to be featured in the next bulletin!
Head to The Bottom Line’s dedicated ECPedia page, where you can find the latest edition, as well as an archive of all the past ones.
Click HERE to view it now.
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Day in the life – Mel Lowe
Early start flying from Birmingham at 8am heading to the DC at Santry in Dublin to meet with the Exec team, Tony Shearer, Stephen Douthart, Edel O’Shea, James Day, Steve Hawley & Jess Harris. Plenty of coffee was consumed prior to this picture!
The flights didn’t quite go to plan! We were escorted off as they sent our plane to Cork instead (James Day stole our flight! ).. then we ended up being delayed even further so I made some friends in the cockpit! He wouldn’t let me have a shot on the tannoy though. I managed to use some of the time wisely though.. and caught up with a few of you on Teams calls – although I’m not sure if you’d have preferred me not to have had a signal!
Finally got there and started the trip with a tour of the warehouse in Santry with Sarah Coughlan & Tony Shearer. After spending a lot of time over the last 12 months working on the surcharges issue which transpired into the set up of the RTCG function, it was great to see what changes have been made in the warehouse and what else we still need to work together to improve.
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Two key meetings took place this day: Firstly the monthly Exec meeting. Helen Robinson highlighted a fantastic safety moment which is close to my heart around our employee’s wellbeing. Reinforcing how important it is that we look out for each other and regularly check in on our teams / peers. This was followed by Sean providing us with an update on the latest ECP Financial performance and then Kevan talked us through some of the key projects taking place within his function. These projects are going to be fundamental in helping us achieve the tough forecast & budget expectations we’re heading into. Secondly, was the monthly ROI Ops Board. This forum has been set up to help support the ROI team and business by ensuring that we embed their activities within the UK functions. I started the session by taking the team through the financial performance for July. This covers all areas of ROI, the branch network plus the warehouse. James Day talked us through the latest pricing actions that have taken place from 1st August and then Tom Healy gave a great update on the E&O project currently underway which is working towards clearing out all old stock taking up valuable space in the warehouse in Dublin. Plenty of actions have come out of this session for us to get cracking with.
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As most of you will be aware now, we are right in the thick of the Budget season and lots of you will be working really hard trying to get everything organised with your stakeholders. I spent a good amount of time working with the functional owners and Jess to organise the Budget functional reviews for the week commencing 19th September. Those of you who are involved in these sessions will now see them in your diary, but trying to fit all of these in with allowing enough time to do the work in readiness for the tight deadlines was like playing a really difficult game of Tetris!
Whilst I look like I’m probably going to attempt to fly the plane home in this pic, I didn’t manage to get back into the pilots seat for the return journey home! After a busy jam packed trip to ROI I was more than ready to put my feet up and have a brew.. oh and finally put down that super heavy laptop bag that’s almost as big as me.
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Taff Trail
Day 1 We headed off from Brecon to start the first 25 miles. For the first 6 or 7 miles we were ok, lots of talking and Mel taking pictures, feet holding up - all really good. After 7 miles, we stopped off and had a drink and short rest, bought some more fluids before setting off again. A few hours later, we wanted to stop and grab some lunch somewhere, but we realised there was literally nowhere to do this or to get fresh drinks. More miles followed and we managed to find a nearby village - no local shop, but luckily a pub that was open. That was the good news. The bad news was that they stopped serving food! So, a few full-fat cokes later we rebandaged our feet (with them starting to hurt a little), filled up our water bottles and set off to find some shade and to share the food I had. The last half of the first day really started to take its toll on us - it was very hot, we were getting low on liquids and we hadn’t had too much food for energy BUT... we made it, and all got there. We had our meal and went off to bed to get rested for Day 2 - 30 miles.
So, what started out as many who signed up for the challenge, turned in to the “fab 4” that were left. Melanie Lowe, Matt Jones, Anthony Khayat and myself (Paul Stirk) were the chosen few who were about to embark on the 55 mile 2 day walking challenge. How hard can that be right! ? We had several meetings beforehand, and a few suggested trial walks before the main event but, given home commitments and probably more ignorance than anything else, pretty sure we all thought, yeah we’ve got this, its walking – how hard can that be! (Later to be proved oh so wrong) We had the meetings and soon got a list of items we needed, which was growing by the day. You’d think we were heading off to the Amazon jungle judging by the ever growing list. We had walking sticks, rain coats, change of clothes, change of shoes, blister plasters, blister powder, drinks, more drinks, food, more sweets than Willy Wonka’s factory with more and more items being added/suggested. The big day arrives (Wednesday 10th Aug). Its 3am when the alarm goes off. I’m up, packed, and off to T2 for a 5.30am meet with the “fab 4”. Everyone’s on time and Matt Jones kindly drives us to his 2nd home where he has a static caravan near the start point. We get our rucksacks on - as we are carrying everything we need for the next 2 days walking as well as for the third day when we travel home. Now let me tell you, the bags weighed an absolute tonne - don’t really know why, but trust me they did. (If you look closely at the pictures of Mel, the bag pretty much covers her entire body and from behind all we could see was just a head and boots (sorry Mel)).
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Day 2 We met for breakfast around 7am - none of us could walk properly as our feet were not in good shape from the previous day however, no one complained... we just packed up and set off again with our bags. As you’ll all remember, it was circa 30 degrees on these days and we could tell! It was getting hotter and hotter. Our feet were shot to pieces and we were all hobbling from the start, but knew we had to dig deep and keep going. The path trail for the 2nd day wasn’t fun at all - it was very steep in parts and the ground was a mixture of gravel path and tarmac. To make things worse, there were some steep drops too – all of this started to make this day the hardest ever... and it took its toll on our bodies. As we got more and more into the trail, we soon realised there was nowhere to refill our drinks, and we were starting to run out of water. The sun wasn’t letting up either and our feet felt like they were on fire with the severe blisters we were all now getting. We were all limping badly in one way or another and whilst our physical side was draining fast, we had our mental resilience kick in for a while. This was greatly helped by the support/jokes etc we were receiving from the teams – they really did put smiles on our faces and keep us going. We hobbled on for a good few miles more in silence whilst we all just tried to switch off from the pain that we are all in. I’m sure you heard we got about halfway in and we physically and mentally couldn’t go on any further. We were really concerned for possible injuries and effects from the extreme heat too – so we all agreed we needed to stop. We had dinner, swapped blister pictures and all reflected on the remarkable few days we had and how really proud we are of our achievement. Yes we were disappointed
not to do the full 55 miles, but extremely proud of the 40 miles we did do and the money we raised along the way. (Just re the bags we were carrying for the 2 days. I weighed mine when I got home and my bag weighed 12.6kg which is about 1.9 stone – all our bags been similar weight – told you they were heavy)
£2,600 raised of
74%
3,500 target by 111 supporters
Thank you to all of you for your tremendous support. It was truly a team effort and we have raised over £2,600 together. Superb – thank you - Paul Stirk
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Joke Corner As you well you were asked to submit jokes to support the team with the Taff Trail, and our winner was Andy Tompson. Thank you all for your support, and here is a sample of Andy’s jokes!
“I had a dream last night that I was cutting carrots with the Grim Reaper – dicing with death.”
“I rang up British Telecom and said: ‘I want to report a nuisance caller.’ He said: ‘Not you again.’”
“The advantages of easy origami are two-fold.”
“I rang up my local swimming baths. I said: ‘Is that the local swimming baths?’ He said: ‘It depends where you’re calling from.’”
“I said to the gym instructor: ‘Can you teach me to do the splits?’
He said: ‘How flexible are you?’ I said: ‘I can’t make Tuesdays.’”
“This policeman came up to me with a pencil and a piece of very thin paper. He said, ‘I want you to trace someone for me.’”
“I met this bloke with a didgeridoo and he was playing Dancing Queen on it. I thought, ‘that’s Abba-riginal.’”
“I’ve decided to sell my Hoover – it was just collecting dust.”
“I was getting into my car, and this bloke says to me ‘Can you give me a lift?’ I said ‘Sure, you look great, the world’s your oyster, go for it.’”
“I went down the local supermarket. I said: ‘I want to make a complaint – this vinegar’s got lumps in it.’ He said: ‘Those are pickled onions.’”
“I’ll tell you what I love doing more than anything – trying to pack myself in a small suitcase. I can hardly contain myself.”
“I was at sea the other day and loads of meat floated past. It was a bit choppy.”
“You know, somebody actually complimented me on my driving today. They left a little note on the windscreen, it said ‘Parking Fine.’ So that was nice.”
“I’ve spent the afternoon re-arranging the furniture in Dracula’s house. I was doing a bit of Fang-Shui.”
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“I saw this advert in a window that said: ‘Television for sale, £1, volume stuck on full.’ I thought, ‘I can’t turn that down.’”
“Conjunctivitis.com – that’s a site for sore eyes.”
“I was stealing things in the supermarket today while balanced on the shoulders of vampires. I was charged with shoplifting on three counts.”
“Eric Bristow asked me why I put superglue on one of his darts. I said ‘you just can’t let it go can you?’”
“I’m so lazy I’ve got a smoke alarm with a snooze button.”
System updates
Planned system downtime
Babbage Service Pack: This was due to be installed in ROI and UK in early August but has been delayed. There is no confirmed date at present. We will keep you posted as soon as dates have been confirmed.
Regression testing: I’d like to extend my thanks to Saj and the finance team members who took part in the regression testing sessions over the past few weeks; appreciate this is in addition to the day job, and the team members taking part have been very helpful in completing the testing in the time frame.
Arleigh User Acceptance Testing (UAT): We’ve had confirmation from IT that the new test system will be available from 1st September. UAT is due to commence on 5th September and is planned to run for 4 weeks. All users required to be involved in the testing will have been notified by the project manager.
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Tips (Babbage)
Colour code your Babbage screen You can change the colour of your Babbage session say if you are working between a live and a test system - you might want the test system to be a different colour so it’s obvious which one is the test system.
Shortcuts in GL posting summary display F5 Refresh data in screen F12 Maximise screen
Cashbook Shortcuts • Shift X to bring shortcut key up • Shift A,X,P ETC
Dates / periods • When filtering on the date fields • Use T key to select todays date • You can use the up and down arrow keys to go forwards/backwards on dates When filtering for a prior period - select the “period to” box first and use the drop down to select the prior period and the “period from” field automatically changes to the same period
Report desktop
Add reports that you run regularly to your favourites and organise them in folders
Select History tab to see reports that you have run over the past 5 weeks
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Meet the Team
Name: Caroline Parker
Tell us something fun about finance! More monopoly notes are printed each year than normal notes. Tell us about a funny / memorable / proud work moment… Christmas work lunches at the Casino are always memorable……….. Tell us what you’re most looking forward to this year! Getting the aged debt down.
Hometown/location: Luton
Job role and business area: Credit controller Aquafax – Luton
Tell us about your career history: Coming up 17 years with Aquafax. Started as accounts payable and moved over to accounts receivable. Describe a typical day in the life of your role… Day to day duties, including posting payments, chasing customers, dealing with queries for the whole of the Arleigh Group.
And finally, tell us something interesting about you…
Recently completed my second sky dive and I am about to book a track day in and Aston Maritn and Porsche. Family time is essential along with socialising.
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Name: Bernie Gormley
Tell us about a funny / memorable / proud work moment… One year, everyone was waiting for me to finalise the pricelist before we went to our Christmas Party & I inadvertently pressed a button that gave every single item the same price. It certainly wasn’t funny or my proudest work moment, but it was definitely memorable. Tell us what you’re most looking forward to this year! The challenge of moving to Babbage!
Hometown/location: Aquafax, Luton
Job role and business area: Purchase Ledger
Tell us about your career history: I will have my 30 year work anniversary at Aquafax on Feb 1st 2023. In the early days, my main role was to buy in the stock, but as there were only nine of us, I also covered in the warehouse & invoiced customers. For many years I was responsible for the Retail Pricelist but now, as I’m rowing for the shore, my role is purely in Purchase Ledger which keeps me busy all day every day. Tell us something fun about finance! Loose change really does add up.
And finally, tell us something interesting about you…
I’m always busy, but it all revolves around having a good time, whether it’s with my family or with my close friends. I love to travel and was lucky enough to stay on an almost deserted island in The San Blas Islands a few years ago.
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Name: Adam Lewis
Describe a typical day in the life of your role… Processing supplier invoices, dealing with any queries and reconciling supplier statements. Tell us something fun about finance! Only 8% of the world’s currency is actual physical money. Tell us what you’re most looking forward to this year! Getting all our suppliers onto our invoice processing software, E-docs.
Hometown/location: Dunstable, Bedfordshire
Job role and business area: Finance Assistant for the Arleigh Group, based at Aquafax in Luton. Tell us about your career history: I joined Aquafax as an apprentice in Business Administration. After completing my apprenticeship, I went on to study AAT and joined full time as an Accounts Assistant. I have since moved onto a more group focused role for Arleigh, where I work in Accounts Payable.
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Name: Andrew Somerville Hometown/location: Beccles Suffolk
and $110 per cow in Denmark. They hope to curb greenhouse gases, of which cows are responsible for 18%. Tell us about a funny / memorable / proud work moment… Doing the scavenger hunt in Birmingham, first time I’ve been there. What a lovely city! (Even though our team came last and we all won a wooden spoon each …. I’ve used it for making pasta, so it feels like a win). Tell us what you’re most looking forward to this year! I don’t really have anything I’m really looking forward to this year. However, I am really looking forward to getting married next year! And finally, tell us something interesting about you… In my spare time I do a bit of wood turning: making bowls, candle holders to little wooden mice.
Job role and business area: Finance Assistant– Accounts
Tell us about your career history: I’ve been with the business fpr 18 months with a year of ASAP Sales under my belt before moving to finance. Describe a typical day in the life of your role… Every day is different – it’s why I love this job. It has such a variety of tasks, no two days are the same. Tell us something fun about finance! Ireland, Denmark, and other EU nations have started to tax cattle owners on cow flatulence. The tax is $18 per cow in Ireland
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Milestones with ECP
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Deal of the month
Deal of the day below; Haven’t the school holidays flown by! So it’s that time look towards the start of the new term. Given how quickly kids outgrow their clothes, finding the money to buy school uniforms can become a huge expense so I have found a few offers. Aldi are offering a full school uniform set at a bargain price of £5.
Marks and Spencer, Tesco, Morrisons and Argos have a variety of deals on a range of school uniform products. There is also the added benefit of discounts available through Happi Benefits for purchases from each of these retailers. Also don’t forget you can purchase products in store as well as online through Happi Benefits everyday discounts so do take advantage of this great scheme. - Anita Shoubridge
Presentation Skills – Sean Geens
On Wednesday 24th August, myself and Julia McQuade (Head of Central HR) delivered a workshop on public speaking in T2. The themes of the day were “thinking on your feet” and “presenting with impact”. The course content and materials were designed from scratch for the 13 finance staff in attendance. The day involved a number of group workshops and was a great opportunity to use the collaboration spaces now available in T2, and for colleagues to meet other and exchange ideas. Despite some initial trepidation, all nerves were cast aside and everyone threw themselves into all of the group activities. I, myself, took a lot from the day, and learnt a lot about my colleagues that I never knew (and few things I will never forget)! Thanks to everyone that attended for their contributions and for making the day a success. I hope you all left with a sense of achievement and a few extra tools in your toolkit that will help when you are next put on the spot or presenting in the future.
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Team Highlights
Rising star Helen works as our Litigation Executive for Credit Control, Helen has put together and
delivered several presentations to the network about legal entities and other legal processes. Helen hadn’t done many presentations before and although nervous, these have been delivered with a great level of professionalism and expertise and with each presentations Helens confidence has grown and grown.
Rising star Karl has been with Arleigh based at ASAP Beccles since March 2018, starting
as a finance assistant. Karl is excellent to work with giving everything he does full attention and effort. I can always rely on him. Also the reasons below, why I think he should be the rising star. • Held the fort for ASAP alone during covid and staff furlough
• Has shown 100% dedication to his role and the team • Ambitious in his own role and attitude towards career • Actively seeks out new tasks to gain more experience • Over the last 2 years has taken on new reporting tasks. Which have then been used to support business decisions • Currently training in month end & management accounts • Even though Karl got pulled back into the day to day due to staffing shortage at the start of 2022, he stayed committed to Arleigh finance • Karl likes to get tasks done as soon as he receives them, often beating deadlines.
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Quarterly Superstar Chloe Bannister Reasons why Chloe is the first finance quarterly superstar: • Chloe happily volunteered to be a mentor for one of the new interns • She successfully moved from Cash & Bank to Management Accounts to cover maternity leave at very short notice • She has demonstrated a track record of picking up existing spreadsheets and processes and improving them • She is currently working towards AAT level 3 • Chloe has fit into the team so well, both from a work and relationship point of view. She is driven and ambitious and an extremely hard worker with integrity, passion and a bubbly personality which endear her to all she meets. I’m so, so proud of Chloe for this achievement and know that she has a very bright future at ECP • Chloe came in to the team as maternity cover, but it is fair to say we would now be lost without her. Initially, Chloe took on the challenges of IT and quickly earned the respect of colleagues around the business. Having been successful with IT, Chloe has now taken on Marketing and has already made great progress with the tidy up required to enable accurate reporting of actual spend.
Social and events key dates 9th December - Christmas hampers to donate to Charity
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Meet the Interns
Name: Alessandro Kumarasinghe Hometown/location: Watford
Tell us about a funny / memorable / proud work moment… I successfully completed all elements of the NCS award. I built many friendships with new people and really enjoyed working together to complete our social project of organising activities for the elderly, as well as collaborating in a team to survey the public about local community issues. Tell us what you’re most looking forward to this year! I’m looking forward to working for the company and gaining experience in working in the real world whilst also building connections with the people I will be working with.
Job role and business area: Finance Assistant – Management Accounts at T2
Tell us about your school/uni history: I attend Aston University where I’m in my third year of studying Economics. Talk about working in the branch/ your induction so far… My first 2 weeks of working has been amazing. I’ve met lots of new people who were extremely friendly and helped me settle in. I will be working in the Management Accounts team for the first six months where I will be preparing reports and journals. I’m looking forward to liaising with other areas of finance and assisting with everyday tasks.
And finally, tell us something interesting about you…
I was born and raised in Italy and support Napoli who are better than your favourite team.
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first and second year. Likewise learning and teaching was online for my first year which was challenging as it was very hard not having been able to meet any of my lecturers or being able to socialise and create new friends. However, alongside many other students I was able to adapt to these changes and have really enjoyed my time at university making the most out of a unique situation. Talk about working in the branch/your induction so far… My first few weeks at LKQ Euro Car Parts have been very exciting and busy and I have been able to meet many members of the finance team who have been nothing but welcoming and supportive towards my start at the company. Within my first week I was lucky enough to take a tour of T1 as well as T2 which was so fascinating to see in action and as well as this I even visited the Kings Norton branch which was great to see a further insight into branch operations. I spent my second week working in the Brierly Hill branch where I got involved in day-to- day operations such as working alongside admin to get an insight into banking processes, going out with drivers for dispatch and deliveries, dealing with credits, working on the retail shop floor much more. Tell us about a funny / memorable / proud work moment… I worked at B&Q for 3 years in a part time customer advisor role alongside my studies at sixth form and university. A proud work moment would have been where my colleague had called in sick thus, I fulfilled their role for the day in the cash office which was something that I had never done before therefore I learned on the job. As a result of supporting my colleague, my managers were very impressed and I was able to take up a new skill as well as having been able to support my company. Tell us what you’re most looking forward to this year! I am most looking forwards to finding where my passion lies in finance as this year will allow me to understand what I enjoy the most about finance and where my strengths are thus this is a huge steppingstone for my future career. And finally, tell us something interesting about you… Something interesting about me is that I am a social butterfly, I enjoy any activities which allow me to meet up with friends and family - especially going out for and trying new restaurants as I am a massive foodie. I also enjoy going to the gym in my spare time and I am a massive dog-lover. I have a German Shepherd named Bruno who is a pain to walk: may I add as he weighs up to 50kg!
Name: Gurlyn Sandhu Hometown/location: Wolverhampton Job role and business area: The role that I will be working in is within the finance department as a finance assistant for the branch network. The role itself is for 12 months and is a part of my placement year which is my third year of studies within my degree. I will be working closely with Emma Antley - who is my mentor - as well as Sheilesh Patel during my journey at LKQ Euro Car Parts. Tell us about your school/uni history: I attended sixth form from 2018-2020 and studied Economics, Business and History at A level however due to the Covid-19 pandemic I was unable to take my exams thus my final result was based upon my performance across the 2 years of studying towards the courses. Teaching and content were all moved online for the remaining few months of the academic year which was difficult to adjust to having never experienced this type of transition before, however, despite the difficult circumstances I achieved AAB which I am very proud and grateful to have accomplished. I then started university studying Economics and Management at Aston University and achieved a strong 2;1 grade within
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I got accepted at Aston University where I am currently doing a Business and Management degree: a 4-year course which has a placement year included, hence I am currently at LKQ Euro Car Parts for my third year! Talk about working in the branch/your induction so far… My induction was exciting as I met some of the members of the finance team who were lovely as they were very welcoming, I also went for a tour round T1 and T2 which was quite informative as I got to see the different processes. In my second week I went to the LKQ Euro Car Parts branch in Derby where I took part in different operations of the branch: for example, one day I was out in the delivery van which was something new for me. The manager and the people working there were very friendly which made my experience more enjoyable. At head office I will be doing logistics which is something I am looking forward to. Tell us about a funny / memorable / proud work moment… One of my proudest work moments was last summer when I was working at a warehouse and that day - I had a very high target to achieve. By being consistent and not getting distracted by my friends I achieved it and got praised by my manager. I felt very proud as it was something that I didn’t expect, having my efforts recognised motivated me to work more. Tell us what you’re most looking forward to this year! Something that I am looking forward to is working closely with the finance team, in particular working in the logistics sector. I am excited about challenging myself and increasing my knowledge on how real-world businesses are managed and the risks that they face. I am also excited to meet new people and make new connections and learn about their past experiences. And finally, tell us something interesting about you… Something interesting about me is that I was born in Italy, and I can speak various languages, including Italian, Punjabi and a little bit of French. I am also learning how to drive so hopefully I get my driver’s license soon.
Name: Jaskiran Kaur Hometown/location: I’m from Derby Job role and business area:
I am currently doing my placement at LKQ Euro Car Parts; I will be working with them for 12 months and I will be based in the head office in Tamworth in T2. My role is hybrid, therefore is a mixture between working from home and on site. I am carrying out the role of finance assistant. For the first 6 months I will be working closely with Nathan Wardle doing the logistics side of the business, then for the rest of the internship I will be working in another sector of finance. Tell us about your school/uni history: I went to secondary school in Italy and then moved to England and went into year 8. initially, I found it a bit difficult but with time I settled in and got used to a new environment. After school, I went to sixth form where I completed my A levels in Biology, Psychology and BTEC Business. Due to the coronavirus, I couldn’t take my year 13 exams, but it didn’t really affect me as I ended up getting the grades I needed for the universities that I applied to.
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Book of the month
This month’s book is The Secret Barrister. It is a gripping and fascinating book on the Stories of the Law and How It’s Broken. Written by a legal criminal barrister, who wishes to remain anonymous, for obvious reasons. I found this to be brilliantly written, in plain English and on holiday and bedtime reading I found it difficult to put it down. It gives a wonderful insight into how our justice system, although revered by many, has so many flaws and
a lack of funding. The author finds that special way to connect with his audience, tell a hundred stories, yet does not appear to offend or unmask any of the tales or characters that he refers to. If you have already it, then we would love to hear from you. If you haven’t yet, we recommend grabbing yourself a copy! - Mark Vincent
Finance Bulletin
22
For internal use only
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