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“Power up” your workshop

Making the most of battery opportunities

Why is this important? When a customer’s vehicle enters your workshop for planned work or a service, test the battery as part of the course. It doesn’t take long to do, if its in good shape then it’s a good news story to your customer. If it’s on it’s way out or will fail imminently, let your customer know. The likelihood your customer will want it to be changed (stats say one in three will) .

Did you know? Over 40% of yearly national breakdowns are caused by a faulty battery. Thousands of vehicles are towed off to nominated garages to have this simple fault rectified, that vehicle owner may have been in a garage a week before having a service or planned work without this fault being picked up. The result may make the customer think twice about going back to this garage.

40% is a big number. By testing you can take advantage of this available work, prevent an unnecessary tow off for a customer, and create a better lasting customer service experience.

One of the many reasons for failure is hot and cold weather... Weather plays a huge part when batteries go bad. This summer we have seen prolonged spells of searing heat. Heat, like cold can have severe consequences on the life of a battery. The extreme warm weather weakens the battery plates, limiting the amount of charge they can hold or supply on demand – making them less effective. This isn’t noticed during the summer months, as an engine will need less power to crank, and engine oil will be thinner due to the warmer weather meaning an easier start which the weakened battery is capable of. However, as the temperature drops, oil will become more congealed and the engine will require more power/crank to turn over. The weakened plates, coupled with less electrical current due to cold weather, will probably lead to starting issues and ultimately battery failure.

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