GSNL UK February 2024

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Branch Manager Conference

Approximately 800 LKQ colleagues, garage owners and suppliers gathered at the Birmingham Hilton Metropole for LKQ UK and Ireland annual two-day Branch Managers Conference in February. Here’s the key takeaways that you need to know… • NewChief Executive outlines vision for a sustainable future: Kevan Wooden outlined his commitment to long-term supplier-customer partnerships as key to driving sustainable growth across the aftermarket. He said sales excellence will be achieved through management and adviser training underpinned by new customer service technology. • Ambitions to be first to market: In a talk to delegates, Anthony McAteer, Group Commercial Director at LKQ Euro Car Parts, committed to being the first to market on key products launching in the next few years to help customers keep pace with evolving vehicle technologies. Kevan Wooden also spoke of the business working hard to get the crucial electric vehicle parts that garages need to retain and win new customers. • Suppliers showcased their innovations: The Supplier Zone at the conference featured activations and demonstrations from leading brands like Shell, Varta, Pagid, Brembo, Valeo, Mann, Bosch and Schaeffler – many of which work closely with LKQ on the 1TEC Auto Hub garage concept network launched last year, and which share LKQ’s commitment to innovation and customer support.

Speaking about the show, Kevan Wooden said: “We can never rest on our laurels in a dynamic market like the aftermarket. At the heart of the show was the principle of how we can continue to deliver excellence for customers by investing in our people and products, and by fighting industry issues on their behalf to secure our mutual success.”

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Garage Support | 2024 Issue 1 | Page 17