Garage Support 15 PRR

Covid Support

Covid Support

A message from our CEO With every part of Ireland and the UK in lockdown, I wanted to take this opportunity to update you on how we are here to keep you safely moving. Euro Car Parts Team P R Reilly and our branch network remains open and operational. Since the first lockdown last year, we have optimised our business so we can operate in a Covid-secure way right across our network, continuing to support our trade customers during these unprecedented times. Your garage remains an essential public service that can stay open for business and, in turn, our branches remain open to support you.

We’re here to support you

There are a number of things we have in place that are designed to keep you moving throughout these next few uncertain months; helping you to keep your business safe and operational. From keeping you supplied for all your critical jobs, to kitting you out with all the essential PPE you’ll need, along with providing you easy to use solutions for parts ordering through Omnipart; we’ve got you covered. We have a wealth of business guidance and the latest safety advice on our Omnihub, to help keep you up to date. And our service solutions packages are designed to help you with things like staff shortages or customer payment plans, to help take some of the pressure off you while you get to grips with the new lockdown measures. These are uncertain times for all of us, but we’re committed to helping you keep safe and carry on - so whatever you need from us, we’re here. You can visit the Omnihub or contact your local branch to find out what support is available to you.

As a valued customer you can also continue to access our fast, online ordering services 24/7 through Omnipart to request parts direct to your workshop(s), as well as advice, resources, and support through Omnihub. We know that after a tough year you will want to keep trading as much as you can right now and we’re here to help you do so with the best availability and most comprehensive service in the market. I would like to thank you for your continued support and understanding as we all re-adjust to operating under lockdown once again. Together, we’ve kept the country moving during this most difficult of periods. We know that a fast and reliable service backed by the market’s broadest product availability is more important to you now than ever before, which is why we’re doubling down on our commitment to keep delivering on these promises to you. If you require any assistance or have questions, please do not hesitate to contact your local branch where our teams will be happy to support you.

Support when you need it

Business Support

Service Solutions

Service & Delivery

Best Practice

Kind regards Andy Hamilton CEO, LKQ Euro Car Parts Group

Get fast access to business- critical solutions like extra staff to handle peak periods, or support so your customers can spread the cost – all available to help you work smarter, not harder.

We’ve got everything

All of our branches remain open and operational, with stringent safety measures in place and

Keep your garage compliant and follow the Hands Face Space guidance. Keep Safe and Carry On with our health and hygiene products.

Find and order parts 24/7 with instant access to our catalogue of over 10,000 available parts through our online ordering tool – Omnipart.

you need in one central place. We’re here with all the information and guidance updated on daily basis to help you during this time.

Amongst the wider Covid backdrop, there inevitably continues to be uncertainty across the aftermarket sector about the impact Brexit will have on the industry in the UK and the Republic of Ireland. At LKQ Euro Car Parts, we’ve been creating and adapting contingency plans for all the possible post-Brexit scenarios for a while now. As part of our commitment to maintaining a seamless supply chain for our customers, we’ve worked in close partnership with our suppliers and thanks to our national distribution centres in Tamworth and Santry, we believe we’ll be able to maintain a continuous delivery across our nationwide UK and Ireland branch network. We have been working collaboratively with both our European and UK based suppliers with a particular focus on our fast-moving SKUs, to ensure we have a central supply that allows us to maintain good availability and leaves us well placed to deal with any customs delays as result of the new procedures, slower turnaround times or periods of higher demand. We’re also utilising our data to inform our plans; carefully considering the needs of each of our customers and ensuring your stock requirements are being met. Since Brexit changes came into place in January, we have experienced some customs delays between the UK and Republic of Ireland, but these are steadily improving, and we expect this to continue improving over the coming weeks. We are pleased a free trade agreement has been established and our focus is now on our customers, who remain our number one priority - we are doing everything we can to ensure we continue to offer seamless, unbeatable service. We’re ready for the impact of Brexit

extra stock for speedy contactless deliveries.

Omnipart is more than just an ordering tool, Garage Services, Service Solutions and promotional campaign products can also be found in OmniHub.

Log into Omnipart today and find out how it can help your business grow and get up to date on all the latest industry happenings. If you don’t have an Omnipart account click here – omnipart.eurocarparts.com/account/register

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