Garage Support 3 ROI

Safety Measures

As lockdown measures are relaxed, you should start to see a rise in customers visiting your business. It’s important your garage is keeping on top of latest government precautions and wearing the recommended PPE at all times. Customers may understandably feel nervous about leaving their homes, so this is your opportunity to showcase what safety measures you have in place to keep Covid-safe. Customer measures Even as measures are lifted, and things start to return to normal, you’re still likely to have customers who are nervous about close contact after a year of keeping themselves safe. Whilst you absolutely must follow government guidelines while they are in place, we would advise you to not rush to abandon them all as soon as rules are relaxed, to offer customers a sense of security, if they are nervous. Things like the below, will likely be around for some time yet:

Appropriate social distancing measures and signage in place for your customers

Hand sanitiser for customer use

Contactless delivery and collection

Staff measures Give your customers peace of mind and show them that you take safety seriously by considering the following measures:

Face coverings for all staff members should be worn at all times

Gloves should be worn when touching customer’s vehicles

Workspaces should be cleaned down as often as possible

Staff must wash hands as often as possible for at least 20 seconds

Offer extra Covid cleaning services to customers, after you have finished with their vehicle

Hand sanitiser available around the workshop

We reserve the right to amend/withdraw any offer in any way and at any time without compensation. For full terms and conditions please see https://omnipart.eurocarparts.com/terms-and-conditions E & O prices exclude VAT. Trade only. Not to be used in conjunction with any other offers. Images for illustrative purposes only. Copyright © 2021 Team PR Reilly. Showcasing all of these safety measures to customers will help them feel at ease when visiting your garage. By building trust you can improve customer retention, to ensure they keep coming back to you.

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