Garage Support Newsletter SPECIAL EDITION

GARAGE SUPPORT Supporting you and your business

The Special Garage Recovery Roadmap Edition

Take control and set yourself up for success

The Road Back to ‘Normal’ A clear map from the government

Each of the home nations have detailed their plans for reducing restrictions, bringing the UK and Ireland out of lockdown measures over the course of the next few months. All incredibly positive news, after months of uncertainty, but what do these plans entail? In England

PHASE ONE PT. 1

8th March

EVENTS Funerals (up to 30 people) and weddings and wakes (up to 6 people)

EDUCATION Schools and colleges open

BUSINESS Wraparound care, including school sports to allow parents to work

SOCIAL CONTACT Exercise and recreation with your household or one other person outdoors

TRAVEL Continue to stay at home No domestic or international travel

PHASE ONE PT. 2

29th March

BUSINESS Organised outdoor sport, outdoor sports and leisure facilities

TRAVEL Minimise travel No domestic or international travel

SOCIAL CONTACT Rule of 6 or 2 households

PHASE TWO

No earlier than 12th April

BUSINESS All retail, personal care, libraries, community centres, outdoor attractions, indoor leisure, outdoor hospitality, children’s activities

EVENTS Funerals (up to 30 people) and weddings, wakes and receptions (up to 15 people), events pilots

TRAVEL Domestic overnight stays No international travel

PHASE THREE

No earlier than 17th May

BUSINESS Indoor hospitality, entertainment and attractions. Organised indoor sport and remaining outdoor entertainment.

SOCIAL CONTACT Maximum 30 people outdoors. Indoors, up to 6 people or a larger group from 2 households (subject to review)

EVENTS Most significant life events (30 people) Indoor events up to 1,000 people or 50% capacity* Outdoor event up to 4,000 people or 50% capacity* Large seated outdoor venues up to 10,000 people or 25% capacity* *whichever is lower

TRAVEL Domestic overnight stays

International travel (subject to review)

PHASE FOUR

No earlier than 21st June

BUSINESS Remaining businesses, including nightclubs (subject to review)

EVENTS No legal limit on life events

SOCIAL CONTACT No legal limit (subject to review)

TRAVEL Domestic overnight stays and international travel (subject to review)

and larger events (subject to review)

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In Scotland

PHASE ONE

PHASE TWO

PHASE THREE

PHASE FOUR

BUSINESS Non-essential indoor non-office based workplaces re-open CONSTRUCTION Implement remaining stages of phased return HOUSING Relaxation of restrictions on housing moves

BUSINESS Non-essential indoor office workplaces can re-open

BUSINESS Encourage staggered start times and flexible working Non-essential outdoor workplaces with social distancing can re-open once guidance agreed CONSTRUCTION Phases 0-2 industry restart plan can be implemented

BUSINESS All workplaces open with improved hygiene and in line with public health advice Remote and flexible working remains encouraged

HOUSING Housing market to reopen

In Wales

19th Feb:

22nd Feb:

1st March:

12th March:

15th March:

Easter:

EXERCISE 4 people from two households can meet for exercise only,

SCHOOLS 3-7 year olds back to school

WEDDINGS Venues can re-open for limited-size weddings and civil partnership ceremonies

NEXT REVIEW Next review of restrictions. Changes are possible if case numbers continue to fall. Stay at home restrictions reviewed

RETAIL Possible re- opening of non-essential shops (including hairdressers, beauticians) and more schools.

TOURISM Re-opening of tourism

businesses. Focus on self-contained accommodation

with social distancing measures in place

In Northern Ireland

A five-step plan, and a staged approach to relaxing restrictions. The pathway outlines the phases in which Northern Ireland plan to reduce and remove the restrictions that are currently in place. The below pathways have will be looked at, at each of the five stages, based on case numbers and hospitalisations, rather than key dates.

Home and Community

Sports and Leisure Activities

Education and Young People

Worship and Ceremonies

Work

Culture, Heritage and Entertainment

Retail and Services

Travel and Tourism

Hospitality

But what does all this mean for you? The good news is, as restrictions are lifted, and people return to work, school and their normal day-to-day lives, garages will see an increase in customers returning their to their doors. We know demand for MOTs will dwindle after April, but this doesn’t mean your business has to – you can be tapping into other services like air con, staycation safety checks and mopping up any MOTs that are overdue throughout the next few months.

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Supporting You and Your Business We know many of our customers will be affected in differing degrees by the current situation, and we want to support you as much as we possibly can. It’s important to have an awareness of options that could be available to you, and while we cannot support or assist with applications, we wanted to highlight what government support is out there, that you might be able to access.

Further information about all of the government support schemes can be found on the government website. Coronavirus Job Retention Scheme (CJRS) ■ The Coronavirus Job Retention Scheme has been extended until 30th September 2021. ■ Claims for furlough days in February 2021 must be made by 15th March 2021. ■ You can no longer make submission for claim periods ending on or before 31st October 2020.

The Bounce Back Loan Scheme (BBLS) ■ The scheme helps small and medium-sized businesses to borrow between £2,000 and up to 25% of their turnover. Self-Employment Income Support Scheme Fourth Grant ■ The Self-Employment Income Support Scheme Grant provides support to some self-employed individuals. The fourth grant will cover the period February 2021 to April 2021. ■ The fourth grant will cover 80% of 3 months’ average trading profits, paid out in a single instalment and capped at £7,500 in total. Statutory Sick Pay (SSP) ■ Businesses can use the Coronavirus Statutory Sick Pay Rebate Scheme to claim back employees’ coronavirus- related Statutory Sick Pay (SSP), one claim per employer but no more than 2 weeks per employee in total.

Covid-19 Corporate Financing Facility (CCFF) ■ The scheme helps large businesses affected by COVID-19 by purchasing their short-term debt. ■ Businesses based in the UK with an annual turnover of up to £45 million can apply for government backed loans of up to £5 million. Coronavirus Business Interruption Loan Scheme (CBILS)

Paying Tax If you deferred your VAT payments due between 20th March to 30th June 2020 and still have payments to make, you can: ■ Pay the deferred VAT in full, on or before 31st March 2021 ■ Join the VAT deferral new payment scheme – the online service is open between 23rd February 2021 and 21st June 2021

NOTE: LKQ Euro Car Parts cannot provide financial or legal advice to our customers.

2021 Budget

Find out what our CEO, Andy Hamilton has to say… The budget has given the independent aftermarket some reasons to be cheerful after a long and tough year. The extension of furlough until September was a welcome surprise. It will give garages time to get back on their feet after restrictions hopefully come to an end in June, avoiding a possible cliff edge event. Importantly, it allows garages that will lose volumes of usual MOT work through April to July to cushion the gap and prepare for the new demand curve that we’ve seen through the later months of the year. The new small business corporation tax rate, business investment tax relief and funding for digital training all also have the potential to be really promising for the industry’s SMEs.

Support for apprenticeships and traineeships is also hugely positive and cannot come soon enough. The lasting scars from the pandemic are likely to come in skill shortages as the usual cohort of fresh talent joining the sector every year more or less dried up, with colleges also struggling to deliver courses. With the aftermarket leaning into some transformational changes over the next few years – form increasing digitisation to the rapid growth of the hybrid and EV parc – it will need all the support it can get to make up lost ground. It’s rarely the case that garages need an incentive to take on apprenticeships. The aftermarket is one area of the economy where the practice has been embedded into everyday business for decades.

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Opportunities for Your Business

MOT

The wave of MOTs that came as a result of last years extension is coming to an end, it’s also the last ‘normal’ month of MOT demand until later in the year, so you should be making this month all about mopping up the last of the MOT opportunities. Many of your customers might not have used their vehicles throughout lockdown, which can lead to common faults and MOT failures – so there’s a lot of work out there for the garage who is prepared to take it on. Figures from the DVSA show that only 2.1 million MOTs were carried out in April and May 2020, compared with 7.1 million over the same period in 2019. That means around five million cars will have been tested later in the year instead – a change to their schedule that’s likely to stay in place for the rest of the vehicle’s lifetime. Making essential journeys safe Here’s a few things you could be doing to increase profit, vehicle turnover and above all customer satisfaction by offering first fix solutions. The DVSA has made some simple recommendations for customers, which could be an opportunity for you and your garage:

Service or health check if needed

Examine lights and tyre tread

Fill up screen wash

Air in tyres

Testing for sales While any vehicle is on your ramp there are several checks you could be doing.

Wipers A lot of customers think wipers only break from overuse – which isn’t always the case. Not using wipers can see them become stiff and dry, creating nasty noises and smear marks on the screen. So, checking a customer’s wipers while their vehicle is with you, and sharing this insight with them, is another way of increasing not only revenue, but trust too.

Bulbs Double checking all bulbs around the car (including internal bulbs) not only helps identify problems a customer never knew they had, but it can also lead to increased revenue for you. A quick “did you know your bulb was out? Do you want me to replace it while it’s here?” not only helps to keep customer vehicles safe, but it also means they don’t have to go elsewhere for a simple repair in the future.

Batteries The change in weather and minimal use over the last 12-months, means more common faults with car batteries. When checking batteries, we advise to not only do a visual check, but also a physical examination to test the output. Testing the output can be done with a simple testing tool and helps predict the estimated battery life so you can highlight any potential issues in the future and advise a customer to replace before it becomes an issue.

Air Con Systems need replacing more than you may think. With the change in weather and increased temperatures on their way, it’s best not to leave customers with a surprise when it comes to turning systems on in the spring/ summer heat. Testing systems isn’t always something that every garage offers, so can help set you apart when it comes to going the extra mile for your customers.

Pack your bags, everyone’s going on a staycation! The government’s roadmap rules see international travel remaining suspended until June 2021 at the earliest, so it’s no surprise people are looking at UK stays for their summer holidays this year. More UK stays mean more driving to get to those destinations, and with it – an opportunity for you.

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Getting Your Business Ready With your working calendar shifting in response to the effects of Covid, there are a few things you could be doing now, to set yourself up for success over the next four months. We’ve put together this handy guide on how to get your business ready using readily available tools.

Website If your business has a website, it’s important you keep it updated with all the latest contact details and services your garage has to offer. Think of keywords that your customer might type in when searching for your garage. Make sure you use them on your homepage, to improve your websites organic ranking on a Google search. If you want to drive more traffic to your website, we advise looking into search engine optimisation (SEO). This will require some cost, but you can do this relatively cost effectively – Google provide some easy-to-use advice on how to do this yourself.

Database We’ve said it once and we’ll say it again; having an up-to-date customer database is crucial for keeping on top of work, helping you to keep track of customer’s historical visits and when they might next be due an MOT or even new brake pads and discs. Reach out to these customers by phone, and remind them their MOT is due soon, ask them if they want to get booked in. If you don’t currently have a customer database our cloud based CarSys GMS, could be a helpful tool in keeping your data all in one place.

Reviews Good or bad – people like to make their opinion heard. It’s how you face into the bad ones, that can help your business really stand out – sometimes for the wrong reasons. Taking criticism and using it to influence positive change will help customers see that you’re a garage that cares about it’s customers. So next time you get a bad review, our advice is take a breath, and look at it from the customer’s perspective. Remain calm, see if you can resolve it with them offline and turn them back into a returning customer. If you’re replying to an anonymous review online, keep it calm and professional. Remember what takes you a minute, lasts on the internet forever. Don’t say anything, you’d later regret, or however unfair a review may seem.

Advertising If your garage is listed on Google, or websites such as Yell, make sure all your contact details are correct, so customers can easily get in touch. Reach out to any local advertising companies to see if you can get an advert in one of your local flyers or newspapers. Ask your returning and satisfied customers to leave a helpful review on Trustpilot, Google or your garage’s Facebook business page. Reviews are usually a key factor in customer choice, when deciding on what garage to visit.

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Social Networks

Thinking of starting a social media page for your garage? Want to tidy up your current profile? We’ve got a few tips for you to consider before you dive into the digital world.

Different social platforms and their best uses

Instagram For those who like to share more video and image content, that will engage their audience, or sell a certain product. If your garage likes to

Facebook Has the highest number of UK users and one of the most widely used platforms. Facebook is great for users to create business pages where

make cleaning videos or even before and after pictures of car restorations, Instagrammight be a good place for your garage to start. Just keep in mind that Instagram is generally targeted at a younger audience, so if you are targeting customers between 17 and 34, this could be for you.

customers can leave reviews, view a business’ opening hours, or get in contact. Facebook is also a great place to get recommendations, make sure you are a member of local groups where you can recommend your business to customers looking for things such as repairs or MOTs.

Twitter If you’re new to the social media world, we wouldn’t recommend starting on Twitter, but it can be a great place for your business to share

YouTube A video sharing network, where you can upload videos that engage with your desired audience. Many YouTube users

short updates. Twitter is a micro-blogging platform where users can share short ‘tweets’ of information. It’s best used for live news, trending topics and interacting with brands. It’s also a very common platform for customers to complain, tweeting their bad experiences with brands.

are now ‘vlogging’ (video blogging), their days which usually have some entertaining content throughout. For a garage, popular videos could include car cleaning demonstrational video, product review, or a process for repairing a certain part of a vehicle.

LinkedIn A professional social network that can be used to build brand awareness and reach out to industry professionals, also a great platform for recruitment.

Training Top Tip If you still feel in the dark about social media, we have some e-learning training courses that can help on our Auto Education Academy .

And when you’ve chosen the right platform for you… ■ Try and focus on one or two social channels , to avoid getting bogged down. By focusing on just a couple you can really perfect your posts and ensure you’re responding quickly to any messages or interactions on your pages, and in turn keep customer satisfaction levels high. ■ Consider where your target audience will be spending the most time , for example if you are keen to target a younger audience through engaging pictures or videos, then Instagram would be the best to focus your own content. ■ What platforms do your competitors have? Do a competitor analysis and have a look at what your local garages are using, make that your starting point. ■ Use correct image sizes for each channel. Check the recommended image sizes for each platform and size your images appropriately. Make sure your images are as clear as possible, without stretching or pixelating. This will help your brand look more professional and may help improve engagement of your content. ■ Clear and concise with call to action. The shorter and snappier your content, the better. On social media, you have no longer than 8 seconds of someone’s attention when they are scrolling through their newsfeed, so make it short and to the point. Always leave a call to action on your posts, so people can book in, view your website or buy a product you might have mentioned in your post. ■ Post at the best times. Look into the best times to post on each platform. Timing matters, and by posting at the suggested times, you have more chance of your content being seen, increasing your engagement rates and in turn increasing work for your garage!

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Safety Measures

As lockdown measures are relaxed, you should start to see a rise in customers visiting your business.

It’s important your garage is keeping on top of latest government precautions and wearing the recommended PPE at all times. Customers may understandably feel nervous about leaving their homes, so this is your opportunity to showcase what safety measures you have in place to keep Covid-safe. Customer measures Even as measures are lifted, and things start to return to normal, you’re still likely to have customers who are nervous about close contact after a year of keeping themselves safe. Whilst you absolutely must follow government guidelines while they are in place, we would advise you to not rush to abandon them all as soon as rules are relaxed, to offer customers a sense of security, if they are nervous. Things like the below, will likely be around for some time yet:

Appropriate social distancing measures and signage in place for your customers

Hand sanitiser for customer use

Contactless delivery and collection

Staff measures Give your customers peace of mind and show them that you take safety seriously by considering the following measures:

Face coverings for all staff members should be worn at all times

Gloves should be worn when touching customer’s vehicles

Workspaces should be cleaned down as often as possible

Staff must wash hands as often as possible for at least 20 seconds

Offer extra Covid cleaning services to customers, after you have finished with their vehicle

Hand sanitiser available around the workshop

Showcasing all of these safety measures to customers will help them feel at ease when visiting your garage. By building trust you can improve customer retention, to ensure they keep coming back to you.

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Air Conditioning

Demand for MOTs might slow down after March, but this doesn’t mean your garage has to. There are still a huge number of opportunities to make the most of when MOTs have been and gone.

Embracing Air Con Checking a vehicle’s air con is easy if you have the right tools in place, but the initial investment in the right machinery to do the job can put some people off. But, it actually might be more cost effective than you think. For most machines, the typical payback period is just three months. To put this into perspective, this would be the equivalent of completing two re-gas jobs per week over the course of those three months. Given the current circumstances and many idle vehicles coming out of their lockdown hibernations – this should be more than achievable over the next few months.

Here’s the maths for an example of return on investment: ■ 2 x 1234yf air conditioning services per week ■ Overhead cost of £10.00 per job (minimal hands-on time) ■ Consumable cost of £50.00 per vehicle – based on an entirely empty system! ■ Total cost per job £60.00 ■ Retail Price of £119.99 per job ■ Profit of £59.99 per job minimum ■ Return on investment in 3 months based on £1,600 equipment

Meet the team:

Technical and Engineer Support When You Need It

Air Conditioning Machine Warranty Support

Whether it’s checking on a service, understanding your machine or just a quick question that’s been bugging you on air con – we’re here to help. With a combined experience of over 50 years, our team of highly trained in-house technical support advisors are always at the end of the phone. They aim to give you first fix solutions right away, with two thirds of machines back up to 100% without the need for an engineer. And if our Technical Support Team can’t solve the problem over the phone, then our Engineers can help. We have a nationwide team of fully trained and approved engineers, who all have the latest qualifications required to work on your equipment and where required we can offer a loan machine to help keep you operational too.

We know it’s more than a quick decision when it comes to buying the right air con machine, especially when it comes to the long-term commitment to upkeep and regulations. This is why we’ve created our service and warranty packages to help you keep your machine running in tip top shape as we enter peak air con season. We want to give you peace of mind that if you do experience any issues, we’ve got you covered. As standard all our warranties cover the following: ■ All call out charges ■ All engineer labour rate charges ■ All mileage charges ■ All internal components of the machine (Vac pump, Motherboard etc)

Training Top Tip As well as having the right equipment, the right training is essential when providing air con servicing and repairs. To do any work on an air con system you must have qualifications that meet the minimum requirements of multiple regulations. Take a look at the latest from Auto Education Academy .

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Taking Advantage of ADAS

As the number of vehicles on roads increase, unfortunately, so will collisions. But are you prepared for the influx of this kind of work?

Whenever a car is equipped with ADAS, there’s a risk of its finely tuned sensors being knocked out of calibration as a result of a collision. It’s recommended bodyshops get themselves equipped with the right tools to be able to address this as standard in any vehicle repair. Having the right tools will make you a true one-stop-shop to help drivers get their vehicles back as quickly as possible.

But are you ready for the changes within the ADAS repair process? From the 31st March 2021 any repairer undertaking repairs on ADAS equipped vehicles should follow IIR guidance. When does IIR apply? IIR should be followed where the repair, service or maintenance of the following is undertaken: ■ ADAS Sensors – Example Camera / Radar / LIDAR ■ Replacing the sensor / sensor control unit ■ Parts likely to affect the operation / functionality of ADAS sensors ■ Example brackets / mountings including removal and refit ■ Vehicle geometry changes.

What is UK Insurance Industry Requirements (IIR)? IIR is a guidance document set out by UK insurance companies and industry stakeholders that supports repairers meet the UK insurer requirements for conducting repairs involving ADAS. A quick snapshot of IIR ■ Identify if the vehicle is fitted with ADAS and document ■ This must be carried out by a competent (trained) person ■ Where ADAS is present establish if there is any requirement for calibration after the work is completed ■ Road tests should be carried out by a current competent person ■ Calibration results should always be documented ■ Fully verifiable and auditable records provided to asset owner/work provider.

Need some additional support in this area? Training Top Tip

We have a 2-day ADAS course which covers the training and accreditation you and your team would need to become a qualified ADAS technician. Go to our Auto Education Academy to find out more.

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Hello Hybrid and EV

+186%

+71%

In 2020, new car registrations fell by 29% to 1.63 million, the last time just 1.63 million new cars were registered was in 1992

Pure electric accounts for around 7% share of new registrations in 2020 (2% in 2019), whilst hybrid account for around 22% (9% in 2019)

Petrol and diesel sales declined (-39% and -55%), whilst hybrid and electric both grew (71% and 186% respectively)

100+

The government strategy is to promote and encourage private buyers and fleets to opt for electric vehicles (EVs) as soon as they can, and by investing £1.3 billion to strengthen the UK’s charging infrastructure to extend the plug-in car grant.

Top 10 selling cars in 2020 included 2 electric vehicles,

According to SMMT, more than 100 plug-in car models are now available, and manufacturers are scheduled to bring more than 35 to market in 2021, more than the number of either petrol or diesel newmodels planned for the year.

with the Tesla Model 3 becoming the top selling car in December 2020 and the Volkswagen ID.3 in 4th

5%

+6,000

6,000 techs will need to be trained every year for the next 10 years to ensure there is enough techs to deal with the increased demand.

Only 5% of technicians are trained to deal with new technology.

But how can the hybrid and EV opportunity help you? As the number of hybrid electric vehicles (EV) on the road increases, it’ll be important to stay ahead of the curve. In particular, tyres, steering and suspension repair will become an important focus for electric vehicles. Some of the typical hard-wearing items will not need replacing as often - regenerative braking, for example, takes most of the pressure away from pads and discs. And although the components and service items will be different in EVs (lubricants for the air conditioning systems for example), there’s still opportunity for independent garages. Training Top Tip THE FUTURE IS BRIGHT, THE FUTURE IS ELECTRIC

LEVEL 2 & 3 IMI AWARD ELECTRIC/HYBRID ROUTINE MAINTENANCE ACTIVITIES, VEHICLE SYSTEM REPAIR AND REPLACEMENT 263773020

LEVEL 4 IMI AWARD IN ELECTRIC/HYBRID THE DIAGNOSIS, TESTING AND REPAIR OF ELECTRIC/HYBRID VEHICLES AND COMPONENTS 263773040 £ 400 .00 PER COURSE SAVE

£ 2,999 .00

PRICE

+VAT MAX 6 PEOPLE

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Diagnostics

If you’re looking at improving your knowledge around diagnostics, our courses are designed to help anyone from beginner to expert improve. We offer three different courses, that provide you with all the essential knowledge you’ll need.

Essential Diagnostics

Pico Scope 1 Day Essential Training Understand essential functions of the Pico Scope such as capture, save and analyse waveforms.

Pico Scope 2 Day Advanced Training Learn how and when to apply advanced Pico Scope functions, using advanced diagnostic tests and techniques.

Teaches you everything from the diagnostic process to interpreting fault codes and understanding serial data, over the course of one day.

Why choose diagnostics? By offering diagnostic services in-house, it ensures your garage has the capability to diagnose hidden faults and rectify them for the customer – without having to outsource and potentially lose business.

Service Solutions

See the opportunity but not got what you need to tap into it? We’ve got you…

Keep your employees up to date with the latest training and open up your repertoire of available services. ■ Could you do more with ADAS? ■ How clued up are your team on Hybrid? ■ Want to use social media more effectively? There’s loads on offer through our training platform.

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Service Solutions Our Service Solutions are available to help you and your business work smarter, not harder.

EASY START SCHEME

Buying any new piece of garage equipment can be a big investment, but what if you need it to add new services, keep up to date with technology or upgrade an existing piece of equipment? The Easy Start Scheme has been created to help garages by offering an initial low start finance plan – spreading the cost so the new equipment can start to generate additional income for you in the meantime.

Uncertain times can have a knock-on effect for many of us – stationary vehicles and delayed MOTs could bring some big repair bills for some of your customers. Offering a simple, short-term, interest free loan to customers who have an unexpected vehicle repair bill, could help. We’ve partnered with Payment Assist to help your customers spread the cost of a one-off bill/purchase over four equal payments interest and fee free.

Increase your efficiency, diagnose issues in minutes, reduce repair times and boost your profit margins. You no longer need to spend hours assessing vehicles, diagnosing faults, manually providing a quote and allocating repair times, HaynesPro WorkshopData™ does all the hard work so you don’t have to. HaynesPro is an application database that combines essential maintenance and repair data with detailed technical drawings, using unique electronic data modules and intelligent diagnostics. Enabling mechanics to diagnose, maintain and repair passenger cars, light commercial vehicles and trucks.

■ Created the demand, but don’t have the resource to manage it? ■ Dealing with sickness or holiday in your team? Don’t turn work away – use our dedicated recruitment partner to bring in temporary staff.

To find out more about the services we can offer you, you can visit our OmniHub.

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MOT CPD – Time Is Running Out!

MOT COURSES LOCATIONS NATIONWIDE

LEVEL 3 ACCREDITATION £ 499 .00*

MOT MANAGER

MOT TESTER

Up skill your Technicians to become a MOT Tester. To qualify for this course all they need is: Four years, full time experience working on Vehicles ✔ Valid UK driving licence ✔

£ 899 .00 FOUR DAYS COURSE

£ 599 .00*

MOT CPD COURSES NEW

LIGHT VEHICLE CPD 263002070 ONLINE ASSESSMENT ONLY 2020/2021

LIGHT VEHICLE CPD 263002080 ONLINE TRAINING AND ASSESSMENT 2020/2021

LIGHT VEHICLE CPD 26300207C CLASSROOM BASED TRAINING AND ASSESSMENT 2020/2021

LIGHT VEHICLE CPD 26300207R ROUTINE REFRESHER CLASSROOM BASED TRAINING AND ASSESSMENT 2020/2021 A comprehensive course including a full MOT Tester Routine Demonstration. £ 199 .00 PER CANDIDATE INCLUDES 3 ASSESSMENT ATTEMPTS

INCLUDES 3 ASSESSMENT ATTEMPTS

INCLUDES 3 ASSESSMENT ATTEMPTS

INCLUDES 3 ASSESSMENT ATTEMPTS

£ 29 .00 PER CANDIDATE

£ 59 .00 PER CANDIDATE

£ 99 .00 PER CANDIDATE

CPD courses come with a FREE IMI Affiliate membership worth £47.

2020/2021 valid to 30th April 2021. 2021/2022 valid from 1st May 2021 to 30th April 2022.

Call 01827 838 632 or email training@eurocarparts.com

* Depending on location, number of days and type of course required.

We reserve the right to amend/withdraw any offer in any way and at any time without compensation. E & O prices exclude VAT. Trade only. Not to be used in conjunction with any other offers. Copyright © 2021 Euro Car Parts.

Take control and set yourself up for success