LKQ Academy - 2024 Prospectus UK

Boost Your Workshop Business Management - Workshop Controller - BRTS

Course description

Join us for a comprehensive two-day course focused on the demanding role of a Workshop Controller in an automotive dealership or service centre. As a Workshop Controller, your responsibilities include distributing work to Vehicle Technicians, ensuring smooth workshop operations, managing time and resources, and achieving customer satisfaction and business profitability.

Course Objectives:

Benefits for Attendees continued:

■ Efficient Workshop Operations: Develop maximum performance and efficiency, minimising downtime and optimising workshop productivity. ■ Effective Job Management: Plan and manage incoming work, ensuring timely completion to quality standards, accurate documentation, and meeting customer expectations. ■ Profitability Optimization: Focus on job profitability, workshop productivity targets, and effective management of resources to enhance workshop profitability. ■ Team Motivation and Development: Enhance the motivation, competence, and personal development of the workshop team, including succession planning and addressing employee issues. ■ Enhanced Workshop Performance: Acquire skills and techniques to maximise workshop efficiency and productivity, resulting in improved operations and customer satisfaction. ■ Streamlined Job Management: Learn strategies for effective work planning, time management, and ensuring quality standards, leading to successful outcomes and customer trust. ■ Improved Profitability: Understand key factors impacting job profitability, workshop

■ Leadership and Team Development: Enhance your ability to motivate and develop your workshop team, foster competence growth, and effectively handle employee issues. ■ Industry Best Practices: Gain insights from industry best practices and share experiences with fellow professionals, enabling you to implement strategies to make your business more profitable.

Benefits for Attendees:

£ 299 .00 PER CANDIDATE Business Management - Workshop Controller - BRTS 263779000 - 2 Day

Included in our training memberships

productivity, and resource allocation, optimising profitability for the business.

Lunch included

Find out more. Visit: LKQAcademy.co.uk or contact info@lkqacademy.co.uk

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