LKQ Academy Internal Training Guide 2024

Changing your approach to suit all customers ​ Upselling

EVs require specialised tools and equipment. Whether you’ve got a customer that’s already trained in EV, currently training or contemplating training – make sure they know you can also support them with the tools and equipment they will require.

Safety best practice All electric vehicles boast unique features, but they share one common thread – a HV electrical system with currents exceeding 30 volts AC or 60 volts DC.​ ​Whenever electric vehicles are being repaired, special protective workwear and equipment must be used to disable or isolate the battery and perform work on these systems safely.​ ​Make sure your customer is kitted out with the right safety equipment through LKQ Euro Car Parts. Contact the Workshop Solutions Admin team for support:

admin@eurocarparts.com

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