Product PULSE Feb 2022

01 FEBRUARY 2022 1 FE A

Helping you keep your finger on the pulse of all the

latest news and trends.

PRODUCT NEWS From braking, clutch, DPFs and filters – everything you need to know

NEW TO RANGE

Optimising Optimal Find out more about our new steering and suspension brand.

TOP TIPS Get the most from ECPedia and Webchat

COMING SOON

What’s new for 2022 Coming soon for Starline – get in the know about exciting new ranges.

YOUR CHANCE TO WIN!

INTERNAL USE ONLY

2 AROUND THE WHEEL

Welcome to Product Pulse; our brand-new internal magazine that gives you all the latest news, updates and trends from the di erent product groups you deal with day in, day out.

Each edition, you can expect to see: ■ Brand new to range and exciting product additions ■ Get under the skin of specific ranges and product groups ■ Things to look out for in ‘coming soon’ sneak peaks ■ Updates from our suppliers ■ O ers and promotions to take advantage of ■ Our top tips and recommendations ■ Chances to win

This bi-monthly magazine is designed to give you all the key information you need to know, and the tools you need to support your customers. It’ll be available in both printed and digital formats so you can access it however works best for you too.

Been with the business for some time?

If you have, you might remember ‘Product Wired’ – an internal product-focused magazine a few years back. Product Pulse brings this concept back to life, giving you a forward look into the Service, Maintenance and Repair content we share with customers every other month, so you’re ready to talk the talk with your customers and potential customers.

Introducing Monroe shock absorbers

Great news! We have introduced a range of MONROE shock absorbers under brand digit 6 to support our product o ering. This will give better choice and availability for our customers and the opportunity to infill where other brands may not be available.

Also Monroe, they have updated their warranty to 5 Years! Here’s some other stats that’ll help sell Monroe.

Did you know? ■ 1 in 5 new passenger vehicles are factory-equipped with Monroe technology ■ More than 8.5 million shock absorbers are produced each month for both OE and Aftermarket ■ Every day, 800 million kilometres are driven on Monroe shocks ■ Application-specific, OE-style quality and performance ■ 100% on-vehicle tested and fit-checked to ensure OE-style fit.

3 AROUND THE WHEEL

NEW TO RANGE

Have you heard about Optimal yet?

Optimal – Steering and Suspension For 30 years the Optimal brand has gained a reputation for quality German engineering. The parts are manufactured in line with OE specifications using quality materials and equipment. Optimal covers ball joints, tie rods, track control arms, stabiliser links, bushes and mountings is accredited to ISO/TS 16949. Many of the references also carry the highly sought after TÜV SÜD certification – an internationally renowned independent organisation for undertaking safety, testing, certification, auditing and advisory services. Optimal’s arrival to the UK and Ireland region has been all over our internal communications as well as in the media as an exciting new addition to our product portfolio. Have you got to grips with the key selling points? Read on to find out more…

What you need to know  Optimal will replace MOOG as our ‘professional range’ – as a mid-tier brand  The Optimal range is supported by a 3-year warranty  It is arriving in stock now!

Product Group*

Product Group Description Miscellaneous - Mainly Bushes

600 604 605 606 607 610 614 615 616 617 618 621 622 623 624 630 632 650 651

Centre Drag Link Tie Rod Assembly

Tie Rod End

Idler Arm & Pitman Arm

Optimal’s forward looking approach caters for hybrid and electric vehicles too, so we’re really pleased to support our customers in this ever-expanding product area.

Miscellaneous - Mainly Bushes

Stabiliser Link

Front Suspension Arm Front Suspension Arm

Ball Joint

Suspension Bush Rear Axie Carrier

Rear Suspension Arm

Subframe Bush Rear Control Arm

Miscellaneous - Lateral Link

Stabiliser Link

Anti-roll Bar Bush Propshaft Coupling

*Optimal part number will be su xed with F.

4 AROUND THE WHEEL

PRODUCT ADDITIONS TO

NEW

COMING SOON

Get ahead of the curve and find out more before they land…

Shocks, Springs, Air Suspension and Compressors Why Starline? Every vehicle on the road has What you need to know ■ Anschler will be phased out replaced by Starline products

suspension products that help the ride of the car and the comfort levels given to its users. With millions of these product sold across various di erent ranges, having the right product, at the right price and always available is key. Starline products fill this mass market appeal and sits nicely in the cost conscious customer camp.

■ Starline is an upgrade to the old Anschler range ■ Stock will start to arrive in mid-March – to early April

■ Air Suspension/Compressors are tested before they leave the factory ■ Only air suspension will be superseded from part number ending in ‘9’ to ‘S’ ■ Shock absorbers and coil springs will be ‘1’ to ‘9’ ■ 3-year warranty/unlimited miles.

What’s new for 2022? This year will see the inclusion of shocks, springs, air suspension and compressors replacing our old brand Anschler. Our shocks and springs lines have also increased giving far greater coverage than before.

Product Group

Product

ECP Refs

626 627 635

Air Springs Coil Springs

186 250

Shock Absorbers 242 Grand total 678

Oil or gas? What are the di erences? A gas shock absorber is a hydraulic shock, it’s injected with a certain amount of low-pressure nitrogen gas. Gas shocks have valves with large holes to give comfort and smaller holes for driver control. Oil shock absorbers can generate bubbles in operation, resulting in knocks and noise inside of the shock. Gas shocks can separate out and air bubbles.

Comprehensive testing and manufacturing - coil springs Our springs are manufactured using only: ■ High-quality spring steel 55CrSi ■ Life cycle test: 600,000 cycles with 50% pre-load condition life test of loaded strut to combine coil spring with bare strut ■ 100% coil spring compression test ■ Every batch receives a raw material tensile strength test ■ Analysis of salt spray test of surface coating.

Shock absorbers - upgraded! Our Starline shock absorbers are gas as standard - low pressure nitrogen gas is added to provide enhanced comfort and noise reduction. Starline shock absorbers do not have oil content they are 100% gas, unlike Anschler.

5 AROUND THE WHEEL

OUR STARLINE RANGE

COMING SOON

Steering, Suspension and Transmission products What you need to know ■ The Starline range covers 90%+ of the UK vehicle parc

Whether it’s a tie rod end, wishbone, stabiliser link, a subframe or even a complete axle, the Starline range has it all. Our comprehensive range of components have been created using Starline’s wealth of product knowledge. Changes to be aware of Recognising there are gaps to fill, we are taking steps to give Starline a true o ering in steering, suspension and transmission products. As we transition some of our older brands into Starline, the following products from Q-Drive and Hirchse will be discontinued into Starline: ■ Wheel Bearings ■ Driveshafts ■ CV Joints ■ CV Boot Kits ■ Power Steering Pumps ■ Steering Racks (Manual/Electric/Hydraulic) ■ Steering Columns (Electric).

■ Due into stock in April-May, you should continue to sell old stock until flushed through ■ Part number system (end 9 or S) ■ High quality aftermarket product, tested to meet the highest standards ■ Warranty: Racks, Pumps and Columns = 2 years unlimited mileage ■ Wheel Bearings, Driveshafts, CV Joints and CV Boot Kits = 3 year warranty.

GOOD TO KNOW

Get your bearings We have the largest bearing range choices in the UK, giving our customers the freedom to pick from OE quality at competitive prices. Our bearings ranges will now be complimented by our additional entry range of Starline options.

FAG, SKF, SNR – all 3 brands in the premium range are OE suppliers to vehicle manufacturers (VMS).

GOOD TO KNOW

Our OE premium quality brand GKN is the world leading manufacturer of drive systems, including driveshafts, CV joints and boot kits. We have boosted the range by adding: Range boost from GKN

Product Group

Product

ECP Refs

628, 629

Wheel Bearings

718

654 657 656 619

Driveshafts

1353

CV Joints

544

CV Boot Kits

411

Power Steering Pumps (Electric/Hydraulic) Steering Racks (Manual/Electric/Hydraulic)

350

■ 560 new to

■ 142 driveshafts ■ 86 CV joints ■ 8 tripod joints.

602, 603

331

range numbers

664

Steering Columns (Electric)

56

■ 325 boot kits

Grand total

3857

AROUND THE WHEEL 6

BRAKING Brands and customer choice Understanding our braking range is really important as many customers will ring us to compare against other brands before they actually order. Your knowledge really does hold the power in these situations, allowing you to think fast and answer any questions they need to know that will influence their buying decision. Below is our breakdown of the main brands we sell, with some top tips and important features and benefits so you can understand their position in the marketplace…

■ Eicher is

■ Pagid has OE

■ Brembo is a true OE brand with OE pedigree ■ Leader in brake technology ■ Brembo has a

■ Bosch is

aftermarket quality

identical products and is exclusive to us

an OE brand ■ Bosch is a well

■ Quality at a

competitive price ■ Over 2.5 million

■ The number one braking brand in the UK ■ Over 99% parc coverage ■ Largest European EV pad range ■ 25 months / 25,000 miles guarantee

recognised brand ■ Covers more than 95% of the UK market ■ Provides great infill for Brembo and Pagid ■ 2 year / 24,000 miles guarantee

pieces sold last year

motorsport heritage

■ Block exemption certified, R90 compliant ■ 2 year / 24,000 miles guarantee

■ Patented water

based UV coated discs

■ 2 year / 24,000 miles guarantee

Currently not available in ROI

GOOD TO KNOW

Always o er Brake Pad and Brake Shoe Fitting Kits

SPECIAL ORDERS

These product groups can help reduce both the customer’s and your warranty returns – a big part of our commitment to our customers as part of our customer promise . Not only that, o ering brake pad and shoe fitting can help increase your average invoice value if o ered with brake pads and shoes. Some specific Pagid, Brembo and Bosch brake pad and shoe part numbers will have a fitting kit included in the box, these will be shown in the images on Topcat .

Both Pagid and Eicher are made to order, and we are restricted to minimum order quantities that can take a long time to manufacturer and deliver. That’s why both Pagid and Eicher are not available for special order, and so you should o er alternative brands to infill the order if you need to. If there aren’t alternative brands, please contact brakingpm@ eurocarparts.com to assist. Never say “no” to an order – look for an alternative part number in system such as Brembo or Bosch where we can special order!

Remember, as part of our customer promise, our overall goal is to make our customer's experience as smooth, consistent and straightforward as possible.

OUR PROMISE TO YOU The LKQ Euro Car Parts Customer Commitments OUR PRO ISE TO The LKQ Customer

The right part, first time, on time

The right part, first time, on time

There whenever you need us

There whenever you need us

Car Parts mitments

No hassle warranty and returns

No hassle warranty and returns

A supportive partner in a changing world

A supportive partner in a changing world

7 AROUND THE WHEEL

STARLINE BATTERIES NEW TO RANGE

Powering up our customers Growing our Starline brand will be huge for us, as we plug the gaps in some categories and simplify what’s on o er for our customers, to make their decision-making process easier.

COMING SOON

Product Group

Product

ECP Refs

444 444 444 444

Standard Battery Start-Stop Battery

34 16

Commercial Batteries

11

Leisure Batteries

10 71

Grand total

How does this benefit our garage customers?

What you need to know ■ Full range available matching the current Lion range ■ Huge coverage for customers ■ 3 year warranty for Standard and Start-Stop batteries ■ 2 years warranty Commercial and Leisure ■ 71 products total in the range ■ No pricing change (Same as Lion) ■ Stock due in April 2022.

What does this mean for Lion? Lion will still stay in our portfolio of batteries but will eventually move to a retail brand. Starline will become our entry level trade battery for standard, start-stop, commercial and leisure. As we introduce the Starline brand, both Lion and Starline will be available for a period of time to the trade, allowing us to let Starline bed in. Once established this is when the change will happen. The range replicates our current Lion range , so we will still have a vast range and all the best sellers available for our customers. Our Starline brand is all about choice. Adding batteries into this entry level market means more choice for our trade customers with an already recognised brand.

Will there be any change to pricing? Starline will stay at the current price that Lion is based at. Customers will still be able to enjoy current pricing and terms that is currently set on there accounts.

GOOD TO KNOW

Our future brand positioning for Standard and Start-Stop batteries

BRAND POSITIONING

PREMIUM/OE

PROFESSIONAL

ENTRY

LOW

PRICE POSITIONING

HIGH

8 AROUND THE ENGINE

Transmission technology is changing... By 2025 up to 20% of manual transmission vehicles will be fitted with a double clutch. This presents a huge opportunity for the independent aftermarket, and we are well placed to supply replacement kits. Below are the codes and descriptions for some of the most popular for vehicle manufacturers. DOUBLE CLUTCH TECHNOLOGY

GOOD TO KNOW

Tooling opportunity Did you know, specialist tooling is needed to remove and refit twin clutch units? A basic double clutch tool is used together with the additional module kit for the required vehicle and double clutch type. REPLACEMENT CLUTCH PACKS VAG Gen 1 Petrol 641 44 280 VAG Gen 1 Diesel 641 44 290 VAG Gen 2 Petrol 641 44 380 VAG Gen 2 Diesel 641 44 390 Renault EDC 641 74 007 Ford Powershift 641 59 380 Fiat/Alfa Romeo 641 58 380

Double clutch credit procedure Double clutch kits are currently blocked from credit due to the nature of the product. Each kit contains a variety of components, each of which are essential to carry out the job successfully. However there have been some occasions where kits have been returned with components missing which cannot be replaced individually, making the kit unsalable to the next customer. DOUBLE CLUTCH REMOVAL TOOLING Basic tool – double clutch 528 77 3430 Renault module double clutch tool 528 77 3440 VAG module double clutch tool 528 77 3460 Ford/Volvo module double clutch tool 528 77 3470 Fiat/Alfa module double clutch tool 528 77 3480

To get a kit unblocked you need to send the following detail to clutch product manager, details can be found on ECPedia via Product Manager. ■ Part number ■ Customer account number ■ Reason for credit ■ Clear images showing condition of the box and kit contents

COMING SOON TO ROI

AROUND THE ENGINE 9

ALL YOU NEED TO KNOW ABOUT OUR MPM OFFERING

■ MPM o ers 99% car parc coverage ■ The UK and ROI have a huge product o ering to service 1.5 million unique car components ■ Our range consists of Engine oils, gear oils, Automatic Transmission Fluid.

MPM brand o ers complete availability for servicing a mixed car fleet according to manufacturer specifications, regardless of brand, make, model or car age.

MPM is the lubricants business partner to the universal workshop. Every MPM product is available in large and small pack sizes, to ensure a workshop can use the right product for each car without tying up capital or space unnecessarily. MPM provides the right products, but also the right information to the workshop to increase their lubricants revenue. Easy step-by-step manuals for ATF fluid changes available for download with ATF product recommendations on www.mpmoil.co.uk.

FAQs

Helpful contacts MPM: Richard Stevens rstevens@mpmoil.co.uk MPM: Sam Stevens sam@mpmoil.co.uk 01525 384500

MPM only develops products according to exact specifications from the car manufacturers. MPM has all relevant OEM approvals to cover the majority of the car park. This is achieved by close cooperation with all major car manufacturers.

O er currently only available in the UK

Best online product recommendation tool in the market on www.mpmoil.co.uk search by car registration, make or model to find a 360-degree overview of all the MPM fluids needed to service the car exactly according to manufacturer specifications.

Oil BRAND POSITIONING

GOOD TO KNOW

LOW

PRICE POSITIONING

HIGH

Don’t forget, to o er our MPM Oil Stand. If a customer orders a mix of any 10 MPM 20Ltr Engine Oils, book out 1 x 545772013 20Ltr oil stand for them to display them.

EXHAUST AND EMISSION 10

CHANGE OF DPF CLEANING SERVICE FOR CARS AND LIGHT COMMERCIAL

Ceramex will no longer be providing us with a DPF Cleaning Service for Car and Light Commercial DPFs. Heavy commercial and plant DPFs are not a ected, and you can still use this service in the normal way. Our alternative supplier for Car and Light Commercial DPFs. is The Turbo Guy in Glasgow, TTG0101 – they are already a Reman Turbo Supplier to us and they also clean DPFs.

They are able to o er the same 3–4-day turnaround that Ceramex o ered, and they will now also be able to arrange collection of the DPF from the branch – you need to call them to arrange this. The part number remains the same, 723770000 or 723779999 for the Northgate version, and you will still need to contact Specials to raise an order number for you.

In January, The Turbo Guy should have sent all branches sturdy plastic bags to return DPFs for cleaning along with address labels. You can use the existing Ceramex Request Form for now – please make sure you send this with the unit to be cleaned. A new form will be available in from this month. Find out more about

The Turbo Guy by visiting: www.theturboguy.com .

www.theturboguy.com If you have any queries, please contact product manager, Paul Reynolds on: Cisco: 7901368

TEL: 0141 649 9426 EMAIL: sales@theturboguy.com Unit 11 | Shawbridge Industrial Estate Glasgow | G43 1QN

Mobile: + 44 (0)7747 765571 Landline: + 44 (0)1827 838368 Email:

paul.reynolds@eurocarparts.com

LKQ Euro Car Parts o er a DPF cleaning service, what are the benefits? ■ The customer is getting the same unit back - no fitment issues ■ It is a cost-e ective alternative to main dealer prices where no aftermarket unit is available ■ Patented cleaning process that removes 98% of ash and soot.

GOOD TO KNOW

LKQ Euro Car Parts o er a DPF cleaning service with a turnaround of just three days: (Turnaround for ROI can be slightly longer)

DAY 1: Customer identifies blocked DPF, branch collects DPF and sends to be cleaned.

DAY 2: DPF is inspected, cleaned and tested and returned to branch.

DAY 3: Branch receives DPF and sends back to the customer.

Remember to o er our DPF cleaning service to our customers

11 EXHAUST AND EMISSION

NEW TO RANGE

Particulate matter sensors monitor the function of the particulate filter in diesel engines. It’s installed behind the diesel particulate filter and measures the remaining particle flow in the exhaust gas. The diagnostic software uses the data to check the functionality of the diesel particulate filter. In this way, Bosch particulate matter sensors help to reduce particulate emissions by up to 99%! Reliable monitoring of the diesel particulate filter PARTICULATE MATTER SENSOR

Robust design for long service life

GOOD TO KNOW

What you need to know ■ Reliable monitoring for compliance with applicable emission standards ■ Long service life up to 250,000km ■ Easy installation thanks to the union screw

■ Available to order now ■ Individually tested according to original equipment ■ Contact your product manager Peter Lowery for more details on peter.lowery@eurocarparts.com .

GOOD TO KNOW

KLARIUS VOR ORDERS

Just a reminder that when you PUR an order through Babbage that the minimum order value is £35 at cost price. Please make sure the order is over the minimum, as we get charged the di erence if it is not particularly when ordering exhaust fittings as these tend to be low value.

UK only

DPF PEUGEOT PARTNER 1.6HDI 15 > EURO 6 Aftermarket version Part No. 723730520 Supplier EEC0201 – Part No. PT6127T This part has just been released by EEC and was previously sourced as a genuine part, mainly for our own LKQ Euro Car Parts vans, but feel free to sell them to our customers as well!

NEW TO RANGE

FAQs

GOOD TO KNOW

Q: What is the warranty on Cats and DPFs? A: 2 years. Q: Do we still do DPF cleaning? A: Yes, take a look at the update article above for the latest details. Q: What is the warranty on turbos? A: 2 years on New and Reman units.

OE – Peugeot/Citroen (PAS No.) number

9810717180 1616551580 9810717280 1614254380 1611722680 1611722780

Exhaust, Cats and DPFs, Turbos and related part numbers all start with the following: 700 to 709, 711 to 713, 717 to 721, 723 & 724.

12 SERVICEABLE ITEMS

COMING SOON

GROWING PAGID RANGE We have expanded the Pagid Brake Cleaner range to include 5L and 25L. 25L is now in stock and we are expecting 5L stock shortly.

GOOD TO KNOW

What to tell your customers: ■ Saves time – can be directly applied without parts removal ■ Helps prevent dust escaping into working environment ■ Helps overall braking performance and e ciency

■ Helps restore friction on brake components ■ Can also be used on clutch components.

Product codes – 5Ltr: 542770341 Product codes – 25Ltr: 542770345

Filter Quality and Block Exemption

GOOD TO KNOW

Although we have di erent tiered brands across filtration, it’s important to remember all of our brands are compliant with Block Exemption. They all meet the quality standards of the OE supplied filters,

which allows customers to fit our filters on new vehicles without voiding manufacturer warranty (providing they are changed at the correct service intervals using the correct fitting procedures).

You may be asked to provide Block Exemption certificates from time to time – these can be found on our internal website ECPedia on the Product page

Customers may decide to skip their scheduled filter change as they have not covered the mileage stated in their service schedule. Garages can remind their customers that a service schedule is based on mileage and time, so whichever comes first. They should also highlight the importance of fuel filter change can be a good upsell opportunity.

REASONS TO CHANGE A FUEL FILTER

Diesel engines, water can be found in the fuel system – this can lead to rust and bacteria in fuel lines.

Petrol can become stale and lose combustibility, clogging up injectors, reducing engine performance and reliability.

Cars sat idle due to pandemic or working from home can cause fuel to go o .

Service schedule based on mileage and time

13 TOOLS

UNDERSTANDING

What is ONE-KEY™? ONE-KEY™ is a free to use app that helps our customer track, manage and customise their tools. It is a system that is currently active on 25 of the Milwaukee M18 tools and three of the M12 tools, numbers that are growing as the product range evolves. It works both with Apple and Android technology with the app available from the app store for your phone or tablet, a desktop version can be accessed through the Milwaukee UK website.

■ Tool tracking software with community Bluetooth® tracking, that means the tool can be located if stolen or lost ■ Geo-fencing allows users to set a perimeter, once outside of the user will receive a notification to alert them of movement ■ End user can even lock the tool remotely when not in use, for safety and security ■ Tracking will work if the main battery is disconnected, thanks to a coin cell battery in the tool itself. ■ Create an inventory for your tools, adding relevant data such as purchase information, allowing the system to alert when servicing is due ■ The ONE-KEY™ tool inventory system puts time back in the day, allowing end users to focus on the job at hand, creating a central hub from where tools can be tracked ■ Clever tool inventory software accessible via phone, tablet or PC ■ Reports can be generated to provide performance data. ■ Customise tools so they work at their optimum performance ■ Using the app, parameters can be set for specific jobs, useful for repetitive tasks, or to ensure the best performance ■ In doing so the tool works at its most productive, meaning it is better protected from wear and tear and will provide better results.

GOOD TO KNOW

TRACK

MANAGE

Use this knowledge when recommending Milwaukee products from Tools Torque. ONE-KEY™ products will have the blue wifi logo on .

CUSTOMISE

14 TRAVEL AND TOURING

INTRODUCING

We buy Brink towbars through our sister business Arleigh, and Nova Leisure.

Brink has thousands of di erent towbar models and wiring kits in its product range, which is added to yearly with over 150 new developments.

At these early stages in the year, many customers will be looking into staycations for the summer months and getting their vehicle set up for their requirements – and a towbar might be exactly what they need. The Brink towbar customer service team are on hand anytime for advice and support in selecting the correct towbar and/or wiring kit. You can also find the Brink information out on their website by typing in the car registration.

GOOD TO KNOW

Phone line +44(0)2476 390107 Website https://brink.eu/en-gb/

Not every towbar needs a wiring kit, but most do, so it is important to check this.

Need to know who looks after which category, have a question that needs answering for a customer or want to learn about a new product or promotion?

LOG ON TO ECPEDIA!

Product

Promotional and Campaigns Go to Central Support on the home page, and click on Marketing

Go to Central Support on the home page, and click on Product

From here click on Product Manager Directory for all the contacts you will need for specific product related questions.

From here you’ll find all the latest info and supporting materials on what’s curently on o er

INTERNAL KNOW HOW 15

GETTING THE MOST FROM WEB CHAT

What is WebChat? WebChat is a chat-based service we o er on ECPedia to aid branch sta in the look up of vehicle parts that are not listed on TopCat, as well providing technical information if the customer is unsure that the part is correct. Further training can also be found on the e-learning portal.

WebChat has access to a variety of OE systems, including those located on PL24, as well as aftermarket systems for manufacturers such as Honda, Suzuki and many more. The team has a combined knowledge of many years, as well as hands on experience from previous roles within the OE dealerships, such as BMW, Mercedes, Volkswagen and Vauxhall.

WebChat also provide support in the look up of performance parts, with access to performance brands own catalogues such as H&R, Bilstein and Milltek as well as being able to help branches with tool look ups, or providing information on certain warranty processes for Sealey, Milwaukee and Karcher.

WebChat can help answer any questions branch sta have on the OE systems that are accessible by the branch network, where a part is located on the OE or how to narrow down the options presented. The WebChat team will provide the user with a walkthrough or explanation, this also extends to other systems such as TopCat and DVSE.

Webchat can be found on ECPedia under central support.

To use this service please fill in your name and LKQ Euro Car Parts email address and choose the suitable department for your enquiry. In the message box please provide the vehicle registration and what parts are required, if there is specific information or help that you need.

000 XXX

For all the latest information on news and existing promotions, product launches and need to know – log onto ECPedia, go to the Marketing page to get all the information you need.

How to enter: ■ Step one – Read and digest your new Product Pulse ■ Step two – Answer the quiz questions below ■ Step three – Send your answers to marketing@eurocarparts.com , winners will be drawn at random at the end of March 2022. Please add Quiz Time in the email header. Winners will receive a £25 Lifestyle voucher or €25 One4All voucher Winners will be announced in the next issue of Product Pulse in April 2022. WE ARE GIVING 10 LUCKY COLLEAGUES THE CHANCE TO WIN A VOUCHER.

Retailers will vary from UK to ROI

Quiz Questions 1. How many days turnaround do we o er with our DPF cleaning service? 2. Which brand of springs, air suspension and compressors are replacing the Anschler brand?

3. Which range of brake cleaner have we just expanded and what sizes? 4. What is the minimum order value for Klarius VOR orders through Babbage? 5. What are the three main customer benefits of Milwaukee ONE-KEY™?

Read and digest your new Product Pulse newsletter. Simply email into marketing@ eurcarparts.com the answers of the quiz questions. We will draw the winners at the end of March and inform the lucky winners via email once complete. Vouchers will be sent to the winners in the month of April 2022.