Product Pulse 12_July - September

32 THERMAL

33 AROUND THE WHEEL SERVICE SOLUTIONS

What do business courses include? A range of techniques to help customers stay competitive and profitable, taking into consideration individual needs as well as the current market. There is a range of business courses available suitable for different job roles and with a mixture of online and in-person training available, we have something to suit everyone. Technical training is essential, and our customers already understand its importance for successful vehicle repairs. However, one thing they may not realise is how they could achieve further success for their garage through a business course. Business Courses – What they can offer your customers Did you know… Andy Savva – The Garage Inspector is an exclusive partner to us? Andy’s courses are available through the LKQ Academy portal.

Our business courses can be found alongside all other courses in the LKQ Academy Training Prospectus. Use this as a tool to get to know your customers better and identify training needs.

When 150 LKQ Euro Car Parts customers were asked about LKQ Academy, 64% of them believed that online training was not available and 53% believed that face-to-face training was not offered.

Our latest monthly offers can be found on SharePoint

Coming Soon... Internal Training Guide Discover your one-stop resource for: Specifications, Approvals & Recommendations • Comprehensive course information • Tips for identifying the right opportunities • Sales support and contact details • Everything you need to know about what sets us apart from the competition. Look out for more updates!

Service & warranty packages How many AC machines have you sold this year? As we reach post-season, let’s make sure customers are protecting their investment with a service package!

The incentive There are still a few changes to win £125 in branch rewards for your branch! Top performers in each region each month will receive a reward.