ProductPULSE-2_A4_16pp_March2022 (6)
01 FEBRUARY 2022 02 APRIL– MA Helping you keep your finger on the pulse of all the
latest news and trends.
PRODUCT NEWS Starline starter motors and alternators
AIR CON 2022 SEASON IS HERE Are your customers ready?
COMING SOON
SEE PAGE 6
TOP TIPS Access the Sealey and Laser Tool ordering guides via ECPedia
SEE PAGE 6
WHAT’S NEW FOR 2022 Available, and in stock, new Pagid Pads, discs and sensors.
SEE PAGE 14
ISSUE 01 WINNERS REVEALED Find out who the lucky winners are inside...
SEE PAGE 4
SEE PAGE 2
INTERNAL USE ONLY
2 AROUND THE WHEEL
Welcome to Product Pulse issue 02; our internal magazine that gives you all the latest news, updates and trends from the different products groups you deal with day in, day out. A reminder that each edition, you can expect to see: ■ Brand new to range and exciting product editions ■ Get under the skin of specific ranges and product groups ■ Things to look out for in ‘coming soon’ sneak peaks ■ Updates from our suppliers ■ Offers and promotions to take advantage of ■ Our top tips and recommendations ■ Chances to win. Something you want to see included? Have a product question to want to see answered? Get in touch with the marketing team at marketing@eurocarparts.com
Congratulations to the 10 lucky winners of Issue 01 Quiz Time: ■ Andrew Duncan, Parts Sales Advisor ■ Aaron Morrison, Driver Coordinator ■ Laura Dannfald, Saturday Parts Sales Advisor ■ Stephen Shinn, Branch Manager ■ Paul Lawrence, Parts Sales Advisor ■ Marc Roberts, Parts Sales Advisor ■ Konrad Bartczak, Parts Sales Advisor ■ David Sturrock, Branch Manager ■ Sam Massey, Senior Sales Advisor ■ Charlie Tambs, Customer Service Supervisor
Missed the last issue?
Have a look on ECPedia. ARCHIVE
Don’t forget to log onto ECPedia to find out more about categories in focus. Get to know the unique selling points (USPs) and brand positioning for each category, and you can also take a look at the Good to Know section for even more insight and top tips to help you.
BRAKING
FILTRATION
TRANSMISSION
STEERING AND SUSPENSION
BATTERIES
LUBRICATION
3 AROUND THE WHEEL
GOOD TO KNOW
BRANCH STOCK INCREASE Starting in March and continuing throughout April 2022, all branches will have started to see an increased supply of Brembo discs and pads. We’ve been working closely with the Brembo team over the last few months to cement our position as the number 1 distributor in the UK, significantly increasing our stock holding in the branch network. This major investment equates to us now having 98% availability on pads and discs as a company. This is great news for our customers, as this availability increase will see
LKQ Euro Car Parts have the largest stock of Brembo pads and discs in the UK.
What a great news story for our customers, it gives us immediate availability and removes the need for a branch to order from T2 overnight and delaying an order.
About Brembo Brembo is a world leader in the design, development and production of braking systems and components for cars, motorbikes, industrial vehicles and machinery, for the OE market, aftermarket and racing.
98%
All 2022 Formula One World Championship cars are fitted with Brembo Brakes, and this know how is engineered into everyday brakes.
24 24,000 MONTHS MILES *
What you need to know ■ A leader in brake technology, Brembo has OE identical parts in the range ■ Brembo has won 26 World Driver Championships and 30 World Constructors Championships, this is what makes Brembo experts in braking ■ Brembo invests a significant portion of its turnover – 5% – in Research and Development ■ Patented discs in range such as water-based UV coating, Pillar Vent Technology (PVT) and two-piece composite discs (on certain applications) ■ Brembo conducts more than 150 tests on the track and covers a million kilometres (3 times the distance between the Earth and the moon) in road tests to ensure the highest possible quality of its products.
* Against manufacturing defects and wear and tear.
EV & HYBRID STEERING AND SUSPENSION OPTIONS FROM OPTIMAL
Steering and Suspension parts include:
Tesla model X 2013-/ model S 2012- ■ Suspension arm Tesla model S 2012-
Audi A6, Q5 Hybrid ■ Suspension arms Renault ZOE ■ Ball joints ■ Tie rod ends ■ Suspension arms ■ Stabiliser links
■ Tie rod ends ■ Stabiliser links ■ Track control arms
4 AROUND THE WHEEL
THE LATEST PRODUCTS FROM PAGID Braking News With new models of vehicles continuously coming off the production lines, Pagid are at the forefront of new parts introduction due to their close involvement with the vehicle manufacturers and their OEM status. This enables LKQ Euro Car Parts to be one of the first distributors to offer braking parts for new vehicles. See below for the latest products that have been added and are available to order now, exclusively to LKQ Euro Car Parts.
NEW TO RANGE
Audi Q5 2017- FYB, FYG, FYT Models 35, 45, 55, SQ5 Front Pads Ref: 101444468
BMW 3 Series (G20/G21) 2018 –318, 320, 318D 320D, 320i Rear Pads Ref: 101111388
VW Golf Mk8 2019- 2.0L GTI, TSI R 4motion Rear Pads Ref: 101442338
Vauxhall Mokka / X From Chassis J4000001 to JB000001 1.4, 1.6, 1.6CDTI, 1.7CDTI Rear Pads Ref: 101725438
Porsche 911/922 2019 Carrera 4, Carrera S, Carrera 4S, Targa 4S & GTS, Turbo S Front Pads Ref: 101339358
Ford Focus 2018- Rear Brake Discs Ref: 104592558 (2 Required)
Ford Transit Connect 2019- Front Brake Discs Ref: 104592658 (2 Required)
Mazda 3 2019-, Mazda CX3 2018- Front Brake Discs Ref: 104682108 (2 Required)
Ford Transit 2015 Rear ABS Sensor Ref: 417591268
Land Rover Discovery 2019, Range Rover Sport 2019- Front Wear Sensor Ref: 106670208
5 AROUND THE WHEEL
FLUSHING CRITERIA
HYDRAULIC STEERING SYSTEM
GOOD TO KNOW
Always recommend new fluid to the customers and encourage them to thoroughly read the instructions provided with the products. What you need to know When customers fit a new rack or pump, they must flush old fluid out with NEW fluid before fitting new rack or pump.
Returns and warranty rates are high due to garages not flushing the system and we need your help to educate our customers.
ELECTRIC POWER STEERING
All of our Electric Power Steering (EPS) racks are plug and play – a term that describes the simplicity that we bring to problem installations and in 95% of occasions, eliminates the need for programming of the remanufactured EPS product supplied. We aim to take the difficulty out of installing our EPS Steering products by making our products plug and play.
What you need to know When customers fit a new rack or pump, they must clear fault codes before fitting and switching on.
GOOD TO KNOW
Full guidance on Hydraulic Steering and Electric Power Steering will be available in upcoming editions of Service, Maintenance and Repair.
6 TOOLS HIGH-SPEED RATCHET FEATURES AND BENEFITS Last year, Milwaukee launched the M12 Fuel™ High-Speed Ratchets, with both a 1/4” and 3/8” bare tool version and the latter also being available in kit form. The new tools will complement the current range of ratchets in the range and provide an alternative product to end users, rather than a replacement.
GOOD TO KNOW
Additional key features ■ Fuel™ technology combined with a reinforced mechanism for greater durability ■ 47Nm of max torque ■ Variable speed metal trigger, providing ultimate control of the tool ■ Rubber over mould which can withstand most corrosive materials and provides increased end-user comfort.
Key differences with the new high-speed model
CURRENT MODEL (M12FIR38-0)
NEW MODEL (M12FHIR38-0)
■ 450rpm as against 200rpm, delivering faster application speed and increased productivity ■ 19mm low profile head design, giving better access to tight spaces ■ Fastening and removal
of 210 M8 bolts on one 2.0Ah battery charge.
TOOL ORDERING PROCESS
UK ONLY
Laser tools ordering process has changed to follow a similar process for ordering Sealey tools. You can now use the Tool Connection B2B website to check stock availability, and orders will be placed via your local RFC as opposed to being delivered directly to the branch.
GOOD TO KNOW
You can find ordering process guides for both Laser and Sealey on ECPedia:
7 AIR CONDITIONING
AIR CON SEASON IS HERE, ARE YOUR CUSTOMERS READY?
GOOD TO KNOW
Did you know? It’s a legal requirement when selling R134A F-Gas that we collect and record the number/s of trained F-gas operatives. As of March 2022 we will not sell this product to any customer without the appropriate certification. Customers need a certification? If your customer doesn’t have a F-gas certified installer, or they’re due a certification refresh, we offer the City & Guilds Level 3 Refrigerant Handling course via LKQ Academy. Remember, it’s a legal requirement to have one before carrying out any jobs with R134A gas.
GOOD TO KNOW
TEXA 720R TOUCH 251770125 – R134a Model 251770135 – 1234yf Model
YEARLY SERVICE AND CALIBRATION 263771300
2
R134a 1234yf
3 m
12 Ltr
10" TFT
With printer
UK ONLY OFFER ENDS 30 TH APRIL 2022
What’s included? ■ Oil level and performance of the vacuum pump is fully checked ■ Machine filters changed, if required* ■ Charging accuracy is checked with calibration of tank scales to allowable tolerances using certified weights ■ Oil and dye scales calibrated to correct tolerances, if applicable ■ Refrigerant leakage checks to ensure there is no leakage at any stage of the machine’s operation ■ Software updates to ensure the machine is using the latest version.
WAS £220 .00 NOW £ 195 .00 + PARTS
THE ENTRY LEVEL IN THE TOUCH RANGE EXCLUSIVE TO US
8 AROUND THE ENGINE
PRODUCT ADDITIONS TO OUR STARLINE RANGE NEW COMING SOON
Get ahead of the curve and find out more before they land…
Starter Motors and Alternators – a complete range of alternators and starter motors that offer high quality and tested components. Covering a wide range of vehicles – up to 90% of the vehicle car parc in UK and Ireland – both lines are engineered to OE specification and come with a new 24-month warranty. (RTX was only 12-months) Starline puts its products through rigorous testing, so your customers can be safe in the knowledge that when they fit the product to a vehicle – they can fit with confidence. Over the coming months RTX will be phased out from our portfolio and be replaced by the Starline brand. Stock is expected in late April and May. RTX parts will be marked up on TopCat, so once that stock has run out, the switch should be made to Starline products.
What you need to know ■ Not remanufactured – both are new products ■ High quality aftermarket product
■ Affordable alternative to premium brands ■ Tested to meet the highest standards ■ The Starline range covers 90%+ of the UK vehicle car parc ■ New 24 month extended warranty ■ Part number system (end S).
Our range of starter motors and alternators still require a surcharge and return of the old core from customers. Our company stance is to promote re-use and further our sustainability message and waste policies.
Product Group
Product
ECP Refs
401 402
Alternators
393 268 661
Starters
Grand total
GOOD TO KNOW
Our future brand positioning for starter and alternators.
BRAND POSITIONING
PREMIUM/OE
PROFESSIONAL
ENTRY
LOW
PRICE POSITIONING
HIGH
9 AROUND THE ENGINE
TURBO TOP TIPS Turbos are going to be featured on the next edition of Service, Maintenance and Repair, so here are a few tips on why a Turbo has failed, so you can speak to your customers with confidence:
1. NOISY
2. LACK OF POWER ■ Check the filter, hoses and pipes are clean and in good condition ■ Check the fuel injection system is in good condition and correctly adjusted ■ Check the exhaust system, including catalyst and DPF, is not blocked or damaged.
3. EXCESSIVE
PERFORMANCE ■ Check the pipework and support brackets are not loose or damaged and the connections are good ■ Check for any leakages or cracks in the intercooler.
SMOKE OR OIL CONSUMPTION ■ Check the air filters are not restricted or blocked ■ Check the engine oil specifications strictly correspond to car manufacturer’s recommendations ■ Check the oil drain pipe is clean and not restricted ■ Check for excessive pressure in engine crankcase and correct function of engine breather system ■ Check the hoses and joints are in good condition ■ Check for lubrication problems in engine block if oil or carbon deposits are found on exhaust manifolds or in the turbine.
GOOD TO KNOW
TURBOJETZT HELPLINE
Should you or any of your customers have any queries with regards to Turbojetzt Turbos, call our technical helpline: 0330 33 22 099
Scan to watch the introduction to Klarius training video:
You can check Klarius stock on ECPedia.
10 AROUND THE ENGINE
As you would expect from the UK’s largest parts supplier, we offer the widest range of clutch brands partnered with the world’s leading component manufacturers to ensure we bring you a solution to your clutch and flywheel needs. Best choice in the clutch aftermarket
OE clutch products – LuK is part of the industry leading Schaeffler Group, which includes the brands of LuK, Ina and FAG, and is the world’s leading clutch and flywheel manufacturer. For over 50 years the company has been the dominant force in the innovation and development of the complete transmission system.
OE clutch products – The ZF family includes the product brands Sachs, Lemförder, TRW and Boge and is renowned for expertise, quality and service. ZF Sachs manufacture and supply clutch and flywheel systems for passenger cars, trucks, buses and coaches, light commercial vehicles and agricultural machinery.
OE clutch products – One in three passenger cars in Europe are fitted with a Valeo clutch system – the company is continually developing and extending the range for car, LCV and HGV applications. Renowned quality standards, together with efficient and reliable products have resulted in Valeo becoming an extensive parts supplier to the world’s vehicle manufacturers.
GOOD TO KNOW
Double-clutch credit procedure Double-clutch kits are currently blocked from credit due to the nature of the product. Each kit contains a variety of components, each of which are essential to carry out the job successfully. However, there have been some occasions where kits have been returned with components missing that cannot be replaced individually, making the kit unstable to the next customer.
OE clutch products – Japan based Exedy are one of the world’s largest OE manual and automatic transmission manufacturers and are original equipment suppliers to every one of Japan’s car and truck makers. The company was founded in 1923 and the clutch manufacturing division is known throughout the world for supplying quality powertrain products. Exedy is also the undisputed world leader of performance sports and racing clutches.
OE clutch products – The Aisin group are one of the world’s top 5 OE clutch manufacturers and are an integral part of the Toyota group of companies. World renowned for quality and reliability, Aisin hold the largest market share of parts supplied and manufactured for Toyota. Aisin clutch kits combine top quality clutch components to deliver optimal drivetrain efficiency.
To get a kit unblocked you need to send the following details to the clutch product manager, details can be found on ECPedia via Product Manager: ■ Part number ■ Customer account number ■ Reason for credit ■ Clear images showing conditions.
Aftermarket clutch products – Transmech Blue = 100% New. The Transmech brand is now firmly established as the number one UK aftermarket clutch program. Transmech clutch kits are all competitively priced and offer exceptional value for money. Complete matched sets for reliability, safety and performance are all approved to original equipment specification, every kit comes with the unique “No Quibble” warranty.
Aftermarket clutch products – Transmech Green = 100% Re-manufactured. All products in the range are remanufactured components, these are mainly SAC clutch kits. (Self- Adjusting Clutches). If you are looking for vintage, veteran or other hard to find clutch parts then Transmech Green could be the answer. All units carry the “No Quibble” warranty.
AROUND THE ENGINE
11
THE FOUR MAJOR DIESEL MANUFACTURERS We offer Injectors and pumps from the four major diesel manufacturers as brand-new units and a remanufactured equivalent.
Lucas Diesel remanufacture each of these brands to offer a cost-effective solution which also helps reduce the carbon footprint by recycling useable diesel core.
Did you know… When a diesel injector is remanufactured, part of the remanufacturing process is to run it on a test bench. This process ensures a quality tested product and generates the correction codes required to programme it to the vehicle. On Lucas remanufactured injectors, you must look for the programming code on the Lucas sticker rather than the etched code the injector would have had from new.
Bosch BX injectors have their codes rewritten on the top of the injector in the same manner as a brand-new injector.
Know your end digits Unlike most PGs where the ninth digit in the part number indicates brand, the ninth digit on diesel pumps and injectors indicates quality. 5 = Brand new unit. 12 months warranty
GOOD TO KNOW
2 = Lucas remanufactured unit. 24 months warranty 0 = Manufacturer reman – primarily Bosch BX, as Bosch is the only manufacturer offering a comprehensive remanufacturer programme to the UK aftermarket.
12 AROUND THE WHEEL CELEBRATING 70 YEARS OF MANN ENGINE
ENGINE OIL CIRCUIT CLEANER – MOTCLEAN MANN-FILTER are experts in OE quality and aftermarket filters for 70 years. ■ 100% OE quality ■ Extensive range of 6,800 superior original equipment quality filters ■ Number one trusted brand ■ Built to withstand the demands placed on vehicles and machines and to meet stringent safety and industry standards.
Check our their latest brochure: 10 myths about filters – MANN FILTER reveals the truth.
Key selling points: ■ Quality product ■ High profitability ■ Simple application ■ Workshop essential.
Normfest engine flush is a product based on highly effective, state-of-the-art additive technology. Oil-soluble and oil un-soluble residues of all kinds are suspended and removed from the old oil when it’s changed. The engine, which has been freed of deposits and dirt, allows new oil to operate at full potential. Gentle and quick cleaning, neutral to seals and other materials built into the engine.
Normfest MotClean Engine Oil Cleaner 500ml Part no: NOR2897375
13 SERVICEABLE ITEMS
CLEAN UP WITH OUR LATEST STARLINE WIPERS OFFER
Spring is synonymous for wet weather in the UK and Ireland. Coupled with cars coming into the workshop for servicing and traditional NCT season there will be many workshops able to take advantage of this new offering from Starline. Convenience is key, meaning a workshop can always have the right number of blades available to hand.
What you need to know UNIVERSAL RANGE ■ Range – 99% EU vehicle parc coverage
■ Quality – thick A-grade coated rubber to ensure a unique combination of result (clean sweep) and durability (up to 500.000 cycles/12 months) ■ Design – 4 brackets (8 pressure points) ensure good wiping result and less noise ■ Convenience – fitting instructions and movies for both hook-, bayonet- and side pin wiper arms. FLAT BLADE RANGE ■ Range – 15 items adopted giving 91% coverage ■ 5 simple adapters + 1 sledge fit nearly any car ■ Quality – thick A-grade coated rubber to ensure a clean sweep and durability up to 500.000 cycles/12 months) ■ Design – unique adapters fit both LHD/RHD cars and replace conventional and hybrid blades. Slim (low width and height), visually attractive blade and adapters ■ Convenience – fitting instructions and movies available for any wiper arm type.
GOOD TO KNOW
Starline Universal pack contains 13”, 15”, 16”, 17”, 18”, 19”, 20”, 21”, 22”, 23”, 24”, 26”
Starline Flat blade contains 13”, 15”, 16”, 17”, 18”, 19”, 20”21”, 22”, 23”, 24”, 26”, 28”, 30”, 32”
12 x 2 of each type Code – 48599928S £49.98 / €60.40
15 x 2 of each type Code – 48599929S £119.98 / €144.98
The Process in the UK: ■ Process Part number 48599928S for the 24 piece kit (12 references x 2 of each) ■ Process Part number 48599929S for the 30 piece kit (15 references x 2 of each). Both of these will automatically ‘explode’ on the sales order, and include the Wiper Stand & Header Board.
The Process in the ROI: ■ Add the Wiper Stand (999776280) anBook out the individual components, at the system prices ■ Add the Wiper Stand Header Card (999776430).
14 TRAVEL AND TOURING
MOTORHOME AND CAMPER VAN CONVERSIONS Throughout 2022, we will continue to expand our Travel and Leisure offering. Really excitingly, this year we will be launching a range of new products specifically aimed at the van conversion market.
NEW TO RANGE
CATEGORY
PRODUCT CODE PRODUCT NAME
DOMETIC NCC APPROVED 17 Ltr MICROWAVE Black 700W 230V Dometic CoolMatic CRX50 Compressor refrigerator 45L stainless steel indel B Cruise 49L Compressor Fridge 12/24V 60Watt indel B LiON Cooler Mobile Portable Refrigerator 50 Litre indel B LiON Cooler Mobile Portable Refrigerator 40 Litre indel B LiON Cooler Mobile Portable Refrigerator 30 Litre DOMETIC 2 BURNER COMBINATION UNIT L/H 9222 DOMETIC 2 BURNER COMBINATION UNIT R/H 9222 Campervan Hinged Window Black Alloy Frame 900 x 450mm Campervan Hinged Window Black Alloy Frame 500 x 450mm NDS 100W SOLAR ENERGY KIT WITH SUN CONTROL MPPT + GLAND NDS 150W SOLAR ENERGY KIT WITH SUN CONTROL MPPT + GLAND
Cooking
560773870
560773840
560773880
As with our Brink towing range, the product range is being sourced through Nova Leisure. There will be 17 products in this initial launch phase, with a view to increase that number later in the year.
Refrigeration
560773890
560773900
560773910
560773850
Sink/ cooking combo
Currently, in the UK, around 12,000 van conversions take place every year. Of those, one-third are carried out by individual DIY-ers. The most popular models of van to convert are the VW T5 and T6 and the Fiat Ducato, which together make up 80% of all conversions carried out.
560773860
560773820
Windows
560773830
560773920
Power management
560773930 560773810 560773940 560773950 560773960 560773970 560773980 560773810 560773940
Mains Hook Up 25M Sterling DC DC charger
Thetford Toilet Fluid & Rinse Concentr Duo Pack Blue&Pink 1.53 Litre
Toilet/ sanitation
Thetford Porta Poti 335 Whale shower head
Shower heads/ waterpumps Power management
Check out the new Travel and Leisure page at eurocarparts.com/travel-and-leisure
Whale standard 12V Submersible Electric Pump-White 10 litres
Mains Hook Up 25M Sterling DC DC charger
INTRODUCING We buy Brink towbars through our sister business Arleigh, and Nova Leisure.
Brink has thousands of different towbar models and wiring kits in its product range, which is added to yearly with over 150 new developments.
15 SERVICEABLE ITEMS
LEISURE BATTERIES
We have several great brands that offer a number of different options. And this year, we’ve added the Starline leisure range alongside our automotive offering. This Spring/Summer don’t forget about the range of leisure batteries that we offer. Many of our workshops, and their customers will have invested in a setup for UK holidays over the last two years. Whether it’s a campervan, caravan, running marine or various leisure equipment – they all need power.
Look out for the latest leisure battery brochure, landing just before Easter.
PAGID PROUD TO FIT (PPTF) APPROVED NETWORK UK ONLY
We’re relaunching our ‘Pagid Proud To Fit’ Approved Network which now includes an exciting new rewards programme. PPTF has been active for a number of years, and over this period of time has gained traction with our customer base who wish to be affiliated to us and Pagid products. As part of our growing concepts strategy, we need to enhance the number of workshops that are affiliated to the network which is why we are looking to relaunch.
What do we need you to do? ■ Read the information available on ECPedia ■ Always recommend Pagid braking products to our PPTF customers. ■ Tell non PPTF customers about the approved network and the benefits involved – sign up details available on ECPedia.
GOOD TO KNOW
Find out what customers get for being part of the
approved network.
WE ARE GIVING 10 LUCKY COLLEAGUES THE CHANCE TO WIN A VOUCHER. How to enter: ■ Step one – Read and digest your new Product Pulse ■ Step two – Answer the quiz questions below ■ Step three – Send your answers to marketing@eurocarparts.com . Winners will be drawn at random mid-May 2022. Please add Quiz Time to the subject line of the email. Winners will be announced in the July-August issue and those picked will receive a £25 Lifestyle Voucher or €25 One4All voucher.
Quiz Questions 1. What must a customer do before fitting a new rack or pump on a hydraulic steering system? 2. How many new Pagid references are there? 3. How long is the warranty period for Starline alternators? 4. Which month did branches start to see an increased supply of Brembo discs and pads? 5. How many sizes of wiper blades are in the Starline universal pack?
Read and digest your new Product Pulse newsletter. Simply email into marketing@eurcarparts.com the answers of the quiz questions. We will draw the winners mid-May and inform the lucky winners via email once complete. Vouchers will be sent to the winners in the month of June 2022.
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