Service Maintenance and Repair_June 2021

TESTING FOR SALES

TESTING FOR SALES

PROVIDING AN EXTRA SERVICE

While any vehicle is on your ramp there are several checks you could be doing.

Statistics say 50% of vehicles entering your workshop will require replacement wipers. Testing and fitting wiper blades on a vehicle should only take five minutes, and the benefits of such a quick task can be huge. If you have ten vehicles in your workshop each day, five of those are likely to need the wipers changing.

Batteries The change in weather and minimal use over the last 12-months, means more common faults with car batteries. When checking batteries, we advise to not only do a visual check, but also a physical examination to test the output. Testing the output can be done with a simple testing tool and helps predict the estimated battery life so you can highlight any potential issues in the future and advise a customer to replace before it becomes an issue.

Air Con Systems need replacing more than you may think. With the change in weather and increased temperatures on their way, it’s best not to leave customers with a surprise when it comes to turning systems on in the spring/ summer heat. Testing systems isn’t always something that every garage offers, so can help set you apart when it comes to going the extra mile for your customers.

Bulbs Double checking all bulbs around the car (including internal bulbs) not only helps identify problems a customer never knew they had, but it can also lead to increased revenue for you. A quick “did you know your bulb was out? Do you want me to replace it while it’s here?” not only helps to keep customer vehicles safe, but it also means they don’t have to go elsewhere for a simple repair in the future.

Wipers A lot of customers think wipers only break from overuse – which isn’t always the case. Not using wipers can see them become stiff and dry, creating nasty noises and smear marks on the screen. So, checking a customer’s wipers while their vehicle is with you, and sharing this insight with them, is another way of increasing not only revenue, but trust too.

Five out of ten vehicles in your workshop will require a change of wipers

A potential £75 extra a day and a possible £1,650 a month

A set of wipers approximately £15

When to replace wiper blades?

REGULAR WIPER BLADE CHECKS ENSURE THE SAFETY OF YOUR CUSTOMERS AND THEIR PASSENGERS.

We advise wiper blades to be changed every 6 to 12 months to ensure maximum vision through the windscreen. Check Replace Drive

TEST EVERY BATTERY THAT ENTERS THE WORKSHOP

Use our traffic light system to help assess the current condition of customer wiper blades.

Are you checking every battery which enters the workshop? If you’re not, then you’re missing out on a huge profit opportunity. One out of three vehicles entering the workshop could require a new battery Three out of four customers will purchase and replace a battery the same day if the test accurately shows a weak or bad battery Checking a standard lead acid battery in the workshop should take no more than 10 minutes 40% of national breakdowns occur from a direct result of battery failure. What’s the benefit to your customer? Due to lockdown, many vehicles will not have visited a workshop for a long period of time, meaning these figures are likely to increase. As this year is going to be the year of staycations, give your customer the confidence that their battery will not fail on them. CLICK HERE TO FIND OUT MORE

CHANGE

PLAN TO CHANGE

OK

■ Wiper blade leaving water patches on the screen ■ Cracked, split or missing rubber from the wiper blade ■ Squeaking and juddering when wiping.

■ More than three constant streaks in the outer 1/6 of the windscreen ■ One or more streaks in the centre 2/3 of the windscreen.

■ No streaks in the centre 2/3 of the windscreen ■ No more than three streaks in the outer 1/6 of the windscreen.

Testing For Sales

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Don’t forget to check the rear wiper too.

A I R C O N

E X H A U S T & E M I S S I O N S

Testing For Sales Brochure

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