Service Maintenance and Repair_June 2021

GARAGE SERVICES

Nothing is more expensive than a missed opportunity. These days, keeping customers, and finding new ones, is tough. Competition is fierce, so the last thing you want to do is send customers elsewhere because you’re unable to provide the right solutions in-house. Garage Services from LKQ Euro Car Parts is a range of added value services designed to provide your customers with all the regular services they’ll require to keep their vehicles up to date.

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WHEEL ALIGNMENT

WHY ALIGNMENT

Most sources recommend an alignment service every 10,000 miles, 1 to 3 years, with each new set of tyres or when replacing steering and suspension components. It only takes 10mins to perform a wheel alignment check and It’s estimated that 1 in 5 cars coming into a workshop will have an alignment issue and on average every fourteenth check will highlight vehicle issues that will require additional parts and labour work to be carried out.

ADVANCED DRIVER ASSISTANCE SYSTEMS

■ Regular wheel alignment checks are recommended ■ If you replace steering or suspension components

■ If you replace tyres ■ One in 5 vehicles will require alignment

With ADAS systems becoming more popular having the capability within your business to complete repair work from start to finish without having to rely on expensive subcontracting and increased customer waiting time is key to growing your business. BENEFITS ■ Services you offer customers will be greatly increased ■ Ability to provide first fix resolutions ■ Increased revenue streams for your workshop ■ Avoid losing your customer to another garage ADAS calibration is required whenever a sensor’s aim is disturbed in anyway. This can occur as a result of collision or be a result of common repair work such as windshield replacement, suspension repairs or wheel alignment. If this ADAS system isn’t calibrated this can affect the operation of the system, send wrong information to safety systems or shut down all together. WHY CALIBRATE ADAS ■ Millions of vehicles on the road have ADAS and this number is growing ■ Common repair work can affect the ADAS operation ■ ADAS systems working incorrectly or shutting down all together ■ Calibration is required to restore to manufactures guidelines

If you’re currently turning away or sending work to another garage because you don’t have the right equipment at your garage to do the job, you should consider adding wheel alignment as a service. BENEFITS

■ Additional revenue streams for your workshop ■ Avoid losing a customer or work to another garage

■ Increased customer satisfaction and retention ■ Minimal time required

AIR CONDITIONING

WHY INVEST IN AIRCON EQUIPMENT

ENGINE AND DPF CARBON CLEANING

If you’re currently outsourcing air conditioning servicing because you don’t have the right equipment at your garage, you should consider purchasing one. This will ensure you avoid turning away customers. ■ Increased revenue streams for your workshop ■ Minimal technician hands on time ■ Avoid subcontracting the work out to another garage ■ Increased customer satisfaction and retention BENEFITS

Removing carbon deposit build up will help prevent costly engine repairs as well as expensive emission control system replacements. There are millions of vehicles on the road with DPF’s and up to 70% of clogged DPFs are unnecessarily scrapped which means large numbers of vehicle owners are paying more money for replacements when cleaning will restore the part to perfect working condition. WHY CARBON CLEANING

Air conditioning is not part of a routine vehicle service. Consequently, it often becomes an after-thought despite manufacturers recommending that the system should be checked and serviced regularly. ■ 18 million vehicles have aircon systems ■ 95% of all new vehicl e registrations come with air-conditioning as standard ■ Air-conditioning systems should be serviced every 12 months ■ Gas should be topped up every year

■ Reduces emissions ■ Clean blocked DPF’s

■ Improves fuel efficiency ■ Restores engine performance

People are keeping their vehicles longer and are looking to reduce cost of vehicle ownership. Investing in and being able to offer Carbon Cleaning as a service will: BENEFITS

■ Increase the service you offer to your customers ■ Increase revenue streams for your workshop

■ Avoid losing your customer to another garage ■ Increase customer satisfaction and retention

CHOOSING THE RIGHT DIAGNOSTIC TOOL

THINGS TO CONSIDER FROM YOUR DIAGNOSTICS TOOL Along with all of the standard functionality, some diagnostic tools may offer additional features such as full system diagnosis, module coding, programming, data stream reading and Pass Thru enabled technology. ■ How up to date is it? ■ Does it have additional features such as an oscilloscope? ■ Does it have vehicle technical support? ■ Is it future poof? ■ Does it include technical information? ■ Does it have test plans?

BENEFITS

TYRES ARE CHANGING

WHY

BENEFITS

Keeping up to date with ever changing vehicle technology is just one benefit. Having the right diagnostic tools can help quickly and accurately identify problems, which will in turn reduce the amount of technician time spent on each vehicle giving you increased work capacity. ■ Services you offer customers will be greatly increased ■ Ability to provide first fix resolutions ■ Increased revenue streams for your workshop ■ Avoid losing your customer to another workshop.

Due to wear tyres need to be replaced every two to three years based on the current average annual mileage figures. This figure doesn’t consider any tyre damage caused by poor road conditions such as potholes. TPMS sensors / valves also need to be checked

If you’re currently turning away or sending tyre related work to another garage because you don’t have the right equipment at your garage to do the job, you should consider adding tyre replacement as a service.

annually and replaced if required. ■ Tyre MOT failure rate increasing ■ TPMS part of MOT checks ■ Tyre wear and tear ■ Annual TPMS checks

■ Increased revenue streams for your workshop ■ Avoid losing a customer to another workshop ■ Increased customer satisfaction and retention ■ Minimal space required

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