WIRED MAY 2015_8

Issue 8 - JUNE 5 EURO CAR PARTS PRODUCT NEWS

If opportunity doesn’t knock, build a door

Brake Clinic

New To Range

Collision Corner

ASB Sensor Detector

Workshop Solutions

Instant Price Match

£

Profiling Point

Klarius VOR Ordering

Brake Clinic Pagid/Textar Supersessions T here have been a lot of questions regarding supersessions from the network in recent weeks,

Supersessions are visible through K8 so you will see the following message

if you try to book out the Pagid 101 59 0348 (in this scenario):

so we have written an article illustrating what’s involved. Supersessions are placed against part numbers where the purchasing department have made a change based upon numerous factors. How does it work? The System will clear stock of the “Old” part number, before the “New” part numbers come into the profiling. This is to reduce the number of part numbers that are not selling and gathering dust. This in the long run, will reduce the number of excess stock that is held on a branch’s shelf and maintain a suitable profile for each individual branch, without clogging up space with redundant stock.

You need to supply the Textar reference. If you go through TopCat, you will see stock of the Textar, but not the Pagid:

This is down to the supersession chain. Never lose the sale, select the Textar part and sell it. You can see that the Textar part is actually cheaper than the Pagid version – this is because we wouldn’t want the customer to pay more for the part number that it is superseded to.

If you have any questions regarding supersessions please contact the braking PM team: Aaron Spencer: aaron.spencer@eurocarparts.com, Ehsan Arabalizadeh: ehsan@eurocarparts.com

Collision Corner Citroen C3 & DS3 Mirrors F rench cars, they’re like Marmite, you either love them or hate them, whatever your fancy, your Our collision team have just introduced complete mirror sets for the Citroen C3 and DS3. These are quality aftermarket units from Macht, they come as the same full unit you would receive from the dealer. All customers can be safe in knowing that if it’s ever involved in a crash Euro Car Parts have the parts to get them on the move again.

components are in stock and have been uploaded on to TopCat, we have Primed Covers, Chromed Covers, Mirror glasses & Indicators ready for you to sell! Description and part numbers below:

DESCRIPTION

PART NUMBER 490 54 0251 490 54 0261 489 54 0831 489 54 0841 489 54 0771 489 54 0781 489 54 6931 489 54 6941 489 54 6951 489 54 6961 489 54 6971 489 54 6981 489 54 6991

NS MIRROR GLASS C3 & DS3 09 - HEATED & NON HEATED - CONVEX OS MIRROR GLASS C3 & DS3 09 - HEATED & NON HEATED - CONVEX

NS MIRROR COVER C3 & DS3 09 - PRIMED OS MIRROR COVER C3 & DS3 09 - PRIMED NS MIRROR COVER C3 & DS3 09 - CHROME OS MIRROR COVER C3 & DS3 09 - CHROME

NS MIRROR C3 & DS3 09 - ELEC INC IND GLASS & PRIMED COVER CHROME BASE OS MIRROR C3 & DS3 09 - ELEC INC IND TSENS GLASS & PRIM COV CHROME BASE NS MIRR C3 & DS3 09 - EL HT P/FOLD INC IND GLASS & PRIM COV CHROME BASE OS MIRR C3 & DS3 09 - EL HT PFOL & IND TSENS GLAS & PRIM COV CHROM BA NS MIRR C3 & DS3 09 - EL HT PFOLD INC IND GLASS & CHROME COVER & BASE OS MIRR C3 & DS3 09 - EL HT PFOL INC IND TSENS GLAS & CHROME COV & BASE NS MIRR C3 & DS3 09 - EL NON HT INC IND GLASS PRIMED COVER & BLACK BASE OS MIRR C3 & DS3 09 - EL NON HT INC IND TSEN GLAS PRIM COV & BLACK BASE

489 54 7001 For more information on Citroen C3 & DS3 Mirrors please contact Gareth Rhodes: grhodes@autoclimate.com

Workshop solutions

Blue Chem Pro Tech; DPF and Injector Cleaners

N ew to range and ready to order from the Workshop Solutions team, the Blue Chem Pro Tech DPF and Injector Cleaning tools. Pro Tech have been a global supplier of cleaning, care and service

products for more than 30 years, so quality is not compromised from the German Manufacturer. While the engine is running Blue Chem products eliminate all contamination and resins. The Pro Tech products optimise

combustion, which improves the performance of the engine. Because of the easy application and the instant effects of Pro Tech products Blue Chem can satisfy your customer’s needs every day!

Pro Tech Clear Flow: • Used to clean injector valves and nozzles • Effectively cleans away carbon deposits • Highly lubricated components, protecting the unit during cleaning

Pro Tech DPF Gun Flush: • Single-lever operation for air valve and spray • Wide range of optional accessories available on request • Special coupler: Prevents the penetration of liquid or foam into the air line • 1 litre capacity of the pressure bucket (5-6 Bar operating pressure)

• Can be used for cleaning air intakes of Petrol engines

For more information please contact the Workshop Solutions team or Fred Muraya: 0208 782 2592, fred.muraya@eurocarparts.com

Profiling Point Cheltenham Profile

REMEMBER! • If a part number doesn’t sell, the profiling of that part number will be removed. • Lost sales help branches with their profiling – please try to log ALL lost sales where possible. • VOR is only classed as demand when it is either sold, or a lost sale is logged. • You need 3 demands (a combination of a sale or a lost sale) within 12 months for the part number to automatically profile into the branch. • There are parameters in place which will find false demand! If you have any profiling requests for Engine Management Parts, get your Branch Manager or Operations Manager to contact Colin Downie: Cisco: 7005 – 011 colin.downie@eurocarparts.com

It turns out Cheltenham customers crave OEM supplier parts and now Cheltenham has been profiled with the following OEM parts: 10 new Ignition Coils, 14 new Engine Sensors, 6 new EGR Valves, 2 new Electric Fuel Pumps and 11 new Lambda/ DPF sensors! The additional stock profile was created using a mixture of fast moving part numbers that other similar sized branches have, lost sales and VOR demands. Colin is currently working on a few profile requests, but is keen to hear if branches require additional profiling. The request should come from the Branch Manager or Operations Manager. They need to inform the team approximately how many additional SKUs of each product group and/or brand the branch can accommodate.

O ur Engine Management guru has been a very busy man, Colin has been visiting branches and profiling them for products. Recently, Colin visited our friends at the Cheltenham branch, he spoke to various members of staff and discussed what their customers want and what they are buying.

Peter Grech’s Region

R ecently the Suspension Team started a profiling campaign on coil springs and shock absorbs targeting Sachs and Anschler. They saw a correlation between sales pattern and branch performance on the Anschler brand and looked to increase branch profiles especially on aftermarket items. Last week they contacted Peter Grech’s region – 11 branches. They discussed, with Branch Managers and Sales Managers, about their campaign and main objectives to improve branch performance level looking at competitors’ brands and pricing, ultimately strengthening our understanding of the market. Branch Managers were pleased with our action and the feedback was positive. The most popular brand in the area was Sachs (81%) followed by Anschler (16%) and KYB

(2%). With a huge potential on Anschler, the team needed to improve branch profile on the aftermarket brand coupled with an aggressive promotion. The team has increased regional profile with: • 236 part numbers on Anschler coil springs, going from a profiled average of 51% to an average of 83% (31% increase) for 80% of business share coverage • 300 part numbers on Anschler shock absorbers, going from a profiled average of 44% of business share coverage • 206 part numbers on Sachs coil springs, going from a profiled average of 67% to an average of 86% (19% increase) for 60% of business share coverage • 325 part numbers on Sachs shock absorbers, going from a profiled average of 53% to an to an average of 83% (39% increase) for 80%

average of 88% (35% increase) for 60% of business share coverage. Another topic of discussion was enlarging the portfolio with a “3rd” brand. Most of the Branch Managers suggested that KYB would be a good brand to have in stock, directly competing against Andrew Page. We can benefit from discussions with Branch Managers, there are new things that we can learn and there are many things that we can help on. Our cataloguing is good, but there is room for improvement and our colleagues are eager to help. If you have any profiling requests for suspension, get your Branch Manager or Operations Manager to contact Alex Fagaras: alex.fagaras@eurocarparts.com Cisco: 7001 – 130

New To Range

SmartWAX and Sonax Xtreme

T he consumables team have bought in some great valeting products for retail customers. These products will be positioned between the premium brand Meguiars and our own brand Triple QX. “Smart people use SmartWAX,” if you need a product that cleans and protects your car whist achieving a flawless finish, we have the product for you. SmartWAX is a professional grade product uniquely formulated with natural ingredients and the latest bonding agents available. Primarily positioned for use in the retail sector, SmartWAX is a safe and easy to use product positioned to offer a value for money option for motorists. Sonax Xtreme is our second new to range product, derived from quality German engineering, Sonax offers more than 60 years

of experience developing and manufacturing high performance car care products. The products from the Sonax Xtreme series are the finest, no compromises. Where it says Xtreme, you can be sure that these products are high performance products, and perfect for the whole car, having used these products myself I can vouch for these claims. The Sonax range is positioned on par with the SmartWAX range, as an added benefit Sonax are official partners with the Red Bull Racing team, so you can be sure that quality is paramount. If you need any more information on Valeting Products for the retail market, please do not hesitate to contact Marta Chmielewska: Cisco: 7001 – 070 martac@eurocarparts.com

New To Range

Apex Sport Coilovers

T he performance team suspension brand. The new Apex Sport Coilovers. Our customers have been asking for a price focused product that will appeal to the entry level market, however, they want the security of a respected and evolved brand. The performance team have listened and presented the market with the Apex Sport Range. The Apex Sport Range of coilover systems are a simple height adjustable coilover with fixed damping. The lowering range is generally 15-80mm (model dependant) the product is manufactured to ISO and TUV are pleased to introduce a brand new range under the Apex

There are 250 SKU’s for this product. We have profiled 129 core SKU’s into stock, the remainder are available through special orders. You will find this product in the entry level

section of coilovers on Topcat. To make it easier for you, this

product is exclusive to ECP, so happy selling! Let your customers know we have a new sport suspension solution.

For more information on performance upgrades and Apex Coilovers, please contact the Performance team: Justin Wasling: Cisco: 7001 – 545 justin.wasling@eurocarparts.com David Kracke: Cisco: 7001 – 466 david.kracke@eurocarparts.com

standards, and comes with a 12 month warranty! When fitted, the vehicle will benefit from a sportier ride but retaining comfort and the flexibility of setting a desired height.

ASB Sensor Detector

Now in Stock!

A n ASB sealed bearing is fitted in the same way as a conventional type bearing. However, there are certain extra precautions that should be considered during the fitment: With 1st generation bearings, it is essential to fit the ASB seal the correct way: the bearing reference is always marked on the side which has the ASB encoded seal and must be fitted to the inner side of the vehicle. If unsure or to be certain, use an ASB detector card. The fitting of the bearing must be done with the correct tools for removal and replacement so that the encoded seal is not damaged. Storage and transport must also be sufficient, mishandling can cause damage to the seal and

incorrect function of the sensor. Being stored where there is a case of high magnetism can also damage the sensor. The ASB Detector Card allows quick and accurate identification of the ASB encoded seal and correct positioning relative to the sensor. The SNR ASB detector card is shaped to enable use on all types of ASB equipped bearings. Part number – 628 77 0020

For more information on ASB Sensors please contact Sunil Patel: Cisco: 7001 – 169 sunil.patel@eurocarparts.com

Instant Price Match “The feedback is very good, should have had this years ago” – Harry Todd, Regional Sales Manager ‘Up North’ I PM has been 8 months in the making, endless hours of development and testing! Last Thursday we completed the • No EQ Terms expiry popups – these cause delay which effects everyone • Credit limits must be OK etc.

rollout across the branch network. IPM is unique to ECP – no other competitor in our market can capture the detail and handle a price match as fast as we can! Gone are the days of sending an email and waiting … Follow the below guidance to avoid any delays – it’s important these points are followed to ensure smooth running of IPM across the company. • Free Stock MUST be showing at the time the WIP is CREATED – Created is the key… (Not booked in after) • Orders need to be SAVED (not as quotations) • Do not suspend orders! – these cause us a huge delay.

• Order cannot be locked – they need to be out the order when we update • Do not mark as “Under Review” – this reserves it just for the person whom reviewed it – i.e., HO can no longer see it on the pending screen. For anything not in stock – email in the old way with customer/part number/price/competitor – state in the email “no branch stock” If you have any questions (or praise) please contact the Pricing Team or Andy Hodge: pricing@eurocarparts.com andy.hodge@eurocarparts.com

Klarius VOR Ordering

In April we rolled Klarius VOR Ordering out to all branches, as a refresh, please absorb the below. Klarius Exhaust VOR orders have moved away from the NDC to Klarius direct. There are two main reasons for this: 1. The volume of exhaust VOR’s received by the NDC are at such a massive level that the NDC is struggling to cope 2. The NDC is extremely short of space. As Klarius already deliver stock

orders to the branch network on a daily basis, it makes sense for them to deliver your VOR’s direct as well. This means that you will have to place VOR orders directly with Klarius through the SOP screen. The process is simple but it does require a little effort to begin with. Start by checking stock on ECPedia. Then, once you have confirmed that the stock is available, go to the SOP screen on K8 to place the order. Details for both steps are available in the Operations area of ECPedia.