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Helping your customer in turn helps you

How you can help your customers with the cost of keeping their vehicle on the road

The cost of living has been increasing across the UK since early 2021. The annual rate of inflation reached 11.1% in October 2022 – a 41-year High – before easing to 10.7% in November and 10.5% in December 2022. High inflation rates affect the affordability of goods and services your customers can afford.

Offer customers a convenient way to pay their bills

However there are services that you can offer your customers which will help with payment, Payment Assist. This clever system allows a customer to get the work done and then spread the cost over 4 monthly payments with no interest. The best bit for a workshop is that the invoice will get paid in full upfront so you don’t have to worry about cashflow.

How it works:

Susan has an unexpected bill for £400, but doesn’t have available funds to cover it.

She pays just £100 today as a deposit to take out the finance plan while we pay the merchant’s invoice in full.

Susan pays us a further £100 per month for three more months, and then she’s all done. Simple!

Soft credit check 98% acceptance.

No interest, no fees, no catch for you or your customer.

Scan for more on Payment Assist

Garage Support | 2023 Issue 1 | Page 5