Garage Support Newsletter 16

January 2021

New Year, New Opportunities

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Covid Support

Covid Support

A message from our CEO With every part of the UK now re-entering lockdown, I wanted to take this opportunity to update you on how we are here to keep you moving safely. LKQ Euro Car Parts and our branch network remains open and operational. Your garage remains an essential public service that can stay open for business and, in turn, our branches remain open to support you. Since the first nationwide lockdown last March, we have optimised our business so we can operate in a Covid-secure way right across our UK network, continuing to support you, during these unprecedented times. In addition, over the last 12 months, we have introduced a new logistics tool for

Business Support

Service Solutions

Service & Delivery

Best Practice

Get fast access to business- critical solutions like extra staff to handle peak periods, or support so your customers can spread the cost – all available to help you work smarter, not harder.

We’ve got everything you need in one central place. We’re here with all the information and guidance updated on daily basis to help you during this time.

All of our branches remain open and operational, with stringent safety measures in place and extra stock for speedy contactless deliveries.

Keep your garage compliant and follow the Hands Face Space guidance. Keep Safe and Carry On with our health and hygiene products.

Find and order parts 24/7 with instant access to our catalogue of over 10,000 available parts through our online ordering tool – Omnipart.

our drivers, meaning we can offer workshops a straightforward, safe, and contactless delivery service. As a valued customer you can also continue to access our fast, online ordering services 24/7 through Omnipart to request parts direct to your workshop(s), as well as advice, resources, and support through Omnihub. During this lockdown, motorists will still be able to complete their MOTs and with a further 1.1m MOTs still outstanding from the 2020 extension, this will create work opportunities for garages. We are also facing an extended cold snap, which, coupled with more vehicles being sat idle for longer, will see greater demand for servicing and repair, offering further potential revenue sources over the coming months. We know that after a tough year you will want to keep trading as much as you can right now and we’re here to help you do so with the best availability and most comprehensive service in the market. I would like to thank you for your continued support and understanding as we all re-adjust to operating under lockdown once again. Together, we’ve kept the UK moving during this most difficult of periods. We know that a fast and reliable service backed by the market’s broadest product availability is more important to you now than ever before, which is why we’re doubling down on our commitment to keep delivering on these promises to you. If you require any assistance or have questions, please do not hesitate to contact your local branch where our teams will be happy to support you.

Are you prepared for Brexit?

Amongst the wider Covid backdrop, there inevitably continues to be uncertainty across the UK’s aftermarket sector about the impact Brexit will have on the industry. At LKQ Euro Car Parts, we’ve been creating and adapting contingency plans for all the possible post-Brexit scenarios for a while now. As part of our commitment to maintaining a seamless supply chain for our customers, we’ve worked in close partnership with our suppliers and thanks to our national distribution centre in Tamworth, we believe we’ll be able to maintain a continuous delivery across our nationwide UK and Ireland branch network. We have been working collaboratively with both our European and UK based suppliers with a particular focus on our fast-moving SKUs, to ensure we have a central supply that allows us to maintain good availability and leaves us well placed to deal with any customs delays as result of the new procedures, slower turnaround times or periods of higher demand. We’re also utilising our data to inform these plans; carefully considering the needs of each of our customers and ensuring your stock requirements are being met. We are pleased a free trade agreement has been established and our focus is now on our customers, who remain our number one priority - we are doing everything we can to ensure we continue to offer seamless, unbeatable service.

Kind regards Andy Hamilton CEO, LKQ Euro Car Parts Group

We’re here to support you There are a number of things we have in place that are designed to keep you moving throughout the next few uncertain months; helping you to keep your business safe and operational. You will have access to:

■ All the parts you need for your critical jobs to keep your running smoothly ■ All the essential PPE you’ll need too keep you and your customers safe ■ 24/7 online parts ordering through Omnipart

We’re prepared for Brexit, are you?

■ A wealth of business guidance and the latest safety advice on our Omnihub, to help keep you up to date ■ Our service solutions package that is designed to help you with things like staff shortages or customer payment plans. Let us help take some of the pressure off you while you get to grips with the new lockdown measures. These are uncertain times for all of us, but we’re committed to helping you keep safe and carry on – so whatever you need from us, we’re here. You can visit the Omnihub or contact your local branch to find out what support is available to you.

Visit

at omnipart.eurocarparts.com/omnihub to find out more.

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Are You Ready for Change?

LKQ Europe drives CO 2 savings for fleet and supports eFuel Alliance

LKQ Europe has joined the Berlin-based eFuel Alliance e.V., actively supporting the use of climate-neutral fuels in the existing fleet to achieve climate targets in Europe.

Arnd Franz, CEO of LKQ Europe, commented: "Synthetic fuels are a meaningful addition to electromobility to achieve an immediate reduction in vehicle fleet CO 2 emissions. These fuels can make an ecologically and economically significant contribution to climate protection.”

The Prime Minister has announced sales of brand new petrol and diesel vehicles will be banned from 2030 and hybrids from 2035.

The statement brings forward the original date by 10 years and is part of Boris Johnson’s 10-point plan for a ‘green industrial revolution’.

This means all petrol and diesel powered vehicles will disappear from showrooms in 2030 if not beforehand.

According to LKQ, CO 2 savings for new vehicles and the trend towards electromobility alone will not meet the EU's climate targets by 2030. This is because by 2030, the share of e-vehicles in the 21 largest European markets and the United Kingdom is expected to be 9.8 percent. According to LKQ, synthetic fuels are essential to sustainably run existing fleet, as the combustion engine will continue to dominate for many years to come. E-fuels do not require new fueling station infrastructure or new powertrains, making them a consumer-friendly alternative to the rather high investment required to purchase an e-vehicle. In addition, the range, charging times and charging options are not yet practical for many drivers.

■ Only 5% of technicians are trained to deal with new technology ■ 6,000 techs will need to be trained every year for the next 10 years to ensure there is enough techs to deal with the increased demand.

A huge, 80% of UK garages turn work away because they don’t have enough or even any, qualified staff to work on hybrid and electric cars. Currently, it is estimated only 5% of technicians are qualified to deal with the new technology.

We can support you at Auto Education Academy , with the training required to work on hybrid/electric vehicles, offering these courses at venues all over the UK.

LKQ Europe CEO, Andy Hamiltion, has expressed his support and the importance of the initiative; “Especially in regions with weak infrastructure, the combustion engine remains fundamentally important. With a balanced European promotion concept, the use of e-fuels as climate-neutral e-diesel or e-gasoline could make a significant and cost-effective contribution to CO 2 reduction, As a member of the eFuel Alliance, we can work with a strong and influential community of interests in Europe for the success of the energy transition. The acceptance of e-fuels as an essential part of European climate policy is the most important goal of the initiative, along with the industrial production of synthetic fuels from renewable energies.

HYBRID WE’VE GOT IT COVERED!

We have 25+ locations around the UK offering hybrid training

We can offer onsite training for groups of 6

LEVEL 2 & 3 IMI AWARD ELECTRIC/HYBRID ROUTINE MAINTENANCE ACTIVITIES, VEHICLE SYSTEM REPAIR AND REPLACEMENT

All of our courses are part of the IMI tech safe scheme

LKQ is committed to technology openness and the promotion of other climate-friendly energy sources, such as hydrogen, biogas or synthetically produced methane from renewable energies, as well as the use of E20- fuels – as long as the solutions work for consumers. The view is that technology neutrality can help to promote competition, in order to achieve the CO 2 targets. Here and across Europe, the direction of travel on emissions is clear, but a single-minded focus on transitioning to battery-powered vehicles won’t be enough to meet the targets that have been set. New diesel and petrol vehicles can still be bought and sold in this country until 2030 – and will remain on the roads for many years after that. That’s why it’s just as important to find ways of cleaning up the combustion engines in the used market, as it is to encourage people to switch to hybrids and EVs if they can. While we are helping independent garages to upskill to service and repair hybrids – and longer-term, EVs – it’s important to recognise the continued role of traditional combustion engines, and the massive potential of e-fuels to deliver CO 2 savings.”

LEVEL 2 & 3 = 14 IMI CREDITS

2 DAY COURSE

2 DAY COURSE LEVEL 4 IMI AWARD IN ELECTRIC/HYBRID THE DIAGNOSIS, TESTING AND REPAIR OF ELECTRIC/HYBRID VEHICLES AND COMPONENTS LEVEL 4 = 14 IMI CREDITS NOW £ 599 .00 PER CANDIDATE

NOW £ 599 .00

PER CANDIDATE

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Get a Clear View

Make ordering parts simple .

Check Replace Drive Use our traffic light

As the weather gets worse through the winter period, some vehicles will start to pick up faults, one of which is faulty wipers. Wipers generally only last a season before they will need changing. As winter brings difficult driving conditions and unpredictable weather, motorist rely on their wipers more and more. By identifying faulty wipers when a customer’s vehicle is in your workshop, not only you are providing a great service which promotes customer loyalty, you are securing an additional revenue stream now and on future work. Statistics say, 1 in 2 vehicles that enter your workshop will need wipers replacing. To test and fit new wiper blades to a vehicle should only take 5 minutes, and the benefits of such quick task can be huge. If you have 10 vehicles in your workshop each day, 5 of those are likely to need the wipers changing.If a set of wipers is £15, that’s £75 in extra revenue every day. If you factor that extra revenue over a month (22 working days) that could be an additional £1650 each month. When to replace wiper blades We advise wiper blades to be changed every 6 to 12 months to ensure maximum vision through the windscreen.

system to help assess the current condition of your wiper blades

HOW IT WORKS?

ECP 1

SIGN IN TO YOUR ACCOUNT

ENTER VEHICLE REG

FIND YOUR PARTS

PLACE YOUR ORDER

BRANCH DELIVERS

REGULAR WIPER BLADE CHECKS ENSURE THE SAFETY OF YOUR CUSTOMERS AND THEIR PASSENGERS.

CHANGE

PLAN TO CHANGE

OK

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OPEN AN ACCOUNT IN 3 EASY STEPS Opening an account could not be easier, follow the steps below to sign up and we’ll get you started in no time!

■ More than 3 constant streaks in the outer section of the windscreen ■ 1 or more streaks in the centre section of the windscreen

■ No streaks in the centre 2/3 of the windscreen ■ No more than 3 streaks in the outer 1/6 of the windscreen

■ Wiper blade leaving water patches on the screen ■ Cracked, split or missing rubber from the wiper blade ■ Squeaking and juddering when wiping

Don’t forget to check the rear wiper too

Always available:

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YOUR LOCAL BRANCH WILL BE IN TOUCH!

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DON’T MISS OUT

PPE SPECIAL SELECTED PPE PRODUCTS AT HUGE REDUCTIONS

OFFERS END SOON!

MOT CPD YEAR

COMPLETE YOUR CPD TRAINING BEFORE THE DEADLINE ON APRIL 30 TH 2021

LIGHT VEHICLE CPD ONLINE ASSESSMENT ONLY 2020/2021 263002070 INCLUDES 3 ASSESSMENT ATTEMPTS ONLINE TRAINING AND ASSESSMENT 2020/2021 263002080 INCLUDES 3 ASSESSMENT ATTEMPTS

Who needs to buy an MOT CPD? ■ Every MOT tester in the UK must complete a yearly MOT assessment and 3 hours of training When does the MOT CPD year start and finish? ■ Due to Covid, the year starts 1st of May 2020 and ends 30th April 2021 ■ If your customer took their CPD any time before the 1st of May 2020 they are now out of date and need to complete their new one Why choose LKQ Euro Car Parts and the IMI?

MOTORCYCLE MOT CPD & ANNUAL ASSESSMENT 2020/21 263002100

■ We have the best offering £59+vat for assessment and 3 hours online training ■ We offer 3 attempts to pass the assessment VS others that only give 1

Euro Car Parts. Offers end 31st January 2021. We reserve the right to amend/withdraw any offer in any way and at any time without compensation. E & O prices exclude VAT. Trade only. Not to be used in conjunction with any other offers. Buy One Get One Free only applies to orders placed on Omnipart and NOT in the branch. Copyright © 2021 Euro Car Parts

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