UK SMR Brochure Nov-Dec 2022 (1)

D THE ENGINE

MAKING THE MOST OF BATTERY OPPORTUNITIES

Did you know? Over 40% of yearly national breakdowns are caused by a faulty battery. Thousands of vehicles are towed off to nominated garages or fixed at the roadside to have this simple fault rectified. That vehicle owner may have been in a garage a week before having a service or planned work and this fault wasn’t picked up at the time. The result may make the customer think twice about going back to this garage. Why it's important to test every battery? When a customer's vehicle enters your workshop for planned work or a service, test the battery as part of the course. It doesn’t take long to do, if it's in good shape then it’s a good news story to your customer. If it’s on its way out or will fail imminently, let your customer know. The likelihood is your customer will want it to be changed (stats say one in three will). 40% is a big number. By testing every battery you can take advantage of this available work, prevent an unnecessary tow off for a customer and create a better lasting customer service experience.

One of many reasons for failure Is hot and and cold weather..

Weather plays a huge part when batteries go bad. This summer we have seen prolonged spells of searing heat. Heat, like cold can have severe consequences on the life of a battery. The extreme warm weather weakens battery plates, limiting the amount of charge they can hold or supply on demand. This makes them less effective. This isn't noticed during the summer months as an engine will need less power to crank and engine oil will be thinner due to the warmer weather. Means an easier start which the weakened battery is incapable of. However, as the

temperature drops oil will become more congealed and the engine will require more power/crank to turn over. The weakened plates, coupled with less electrical current due to cold weather, will probably lead to starting issues and ultimately battery failure.

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